IV43077: WEB REPORTS - LONGQUESTIONRESULTS RACE CONDITION

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • The customer is receiving the following error in Web Reports:
    
    Error in template function Body: Invalid property result count
    
    This error is occurs when the following steps are followed:
    
    - Customer logs onto to Web Reports portal. The web reports is
    version
    8.2.1175.0
    
    - They click on Explore Data and get presented the default list
    of all
    computers registered to the TEM server.
    
    - When they click on a particular computer in the list, I get
    the error
    message.
        "Error in template function Body: Invalid property result
    count"
    
    This error message does not occur for every computer in the list
    when I click
    it to get more details on that computer.  This is the first time
    I have seen
    this error and a search in TEM, Bugzilla, and Google yielded not
    results.  Also
    even though the error was captured in the Web Reports, I could
    not determine
    what was causing the error.  Can you assist me in analyzing this
    issue?
    
    I have included a screen shot (steps) capturing these steps, a
    screen shot of
    the error being displayed (error), and a Web Reports log
    capturing this error
    as attachments to this ticket.  Any help you can provide in
    addressing the
    cause and solution to this error will be greatly appreciated.
    

Local fix

  • N/A
    

Problem summary

  • This issue will be addressed in the next release of IBM Endpoint
    Manager.
    
    General availability Q4 2013 (release date subject to change).
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV43077

  • Reported component name

    TV EP MG WB RPT

  • Reported component ID

    5725C43WR

  • Reported release

    820

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-24

  • Closed date

    2013-05-30

  • Last modified date

    2013-05-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R900 PSY

       UP



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Document information


More support for:

Tivoli Endpoint Manager

Software version:

820

Reference #:

IV43077

Modified date:

2013-05-30

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