IBM Support

IV43041: SUA V2 ACCOUNT CREATION PROBLEM IF USER ALREADY EXISTS BUT IS DELETED.

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • When I try to create a user account in SUA v2 I get an error
    message "is already taken".  From the attached screen shot, you
    can see that there is not an account by that name. Therre was a
    user by that name but ut has been deleted. .
    
    Business impact ( BusImpact )
    Unable to create the account\use the product.
    

Local fix

  • remove IsDeleted flag and reuse the username,.
    

Problem summary

  • This issue will be addressed in the next release of IBM Endpoint
     Manager Security Compliance Analytics v1.4.
    
    General availability Q3 2013 (release date subject to change).
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV43041

  • Reported component name

    EP MG SW USE AN

  • Reported component ID

    5725C43SA

  • Reported release

    900

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-23

  • Closed date

    2013-07-10

  • Last modified date

    2013-07-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TV EP MG DSS SC

  • Fixed component ID

    5725C43SC

Applicable component levels

  • R900 PSY

       UP



Document information

More support for: Tivoli Endpoint Manager for Security and Compliance

Software version: 900

Reference #: IV43041

Modified date: 2013-07-10