IV42747: SERIAL NUMBER ATTRIBUTE IS MISSING FOR JUNIPER ENTITIES

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APAR status

  • Closed as program error.

Error description

  • Environment :
    
    ITNM 3.9 FP03
    
    Problem Description :
    
     Serial Number info is missing for Juniper Entities.ITNM Juniper
     agent does retrieve the card serial number info but gets
    removed at the stitcher level.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * ITNM-IP 3.9 on all platform, i.e. Windows, Linux, Solaris    *
    * and AIX                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Card serial number info retrieved from Juniper agent was     *
    * removed at the stitcher level.                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to ITNM-IP | fix pack | 3.9.0-ITNMIP-FP0004          *
    ****************************************************************
    Issue fix on the latest code stream.
    

Problem conclusion

  • Issue fix on the latest code stream.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV42747

  • Reported component name

    NC/PREC DISCOVY

  • Reported component ID

    5724O52DS

  • Reported release

    390

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-17

  • Closed date

    2013-09-30

  • Last modified date

    2013-09-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NC/PREC DISCOVY

  • Fixed component ID

    5724O52DS

Applicable component levels

  • R390 PSY

       UP

  • R410 PSY

       UP



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Document information


More support for:

Netcool for Asset Management

Software version:

390

Reference #:

IV42747

Modified date:

2013-09-30

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