IV42649: ITEMS SENT FROM MOBILE INVMGR TO CORE WITH 'SAVE AND ISSUE WITH SAME DETAILS' OPTION, MISSING GL DEBIT ACCOUNTS

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APAR status

  • Closed as program error.

Error description

  • In Mobile Inventory Management, when creating a new issue and
    using the
    'Save and Issue with Same Details' option, after committing
    transactions
    to Maximo core, some of the Items are missing GL Debit Accounts
    under
    the Actuals tab of the WO.
    
    1. Open up Mobile Inventory Management
    2. Select 'Issues'
    3. Select  'Create New Issue'
    4. Enter Item #, Quantity, and Work Order
    5. Select 'Save and Issue with the Same Details'
    6. Enter another Item #
    7. Continue entering item #'s and selecting 'Save and Issue with
    the
    Same Details' between each
    8. When finished with items select 'Save and Return to List'
    9. Go to Review List screen
    10. Select 'Commit All Transactions'
    11. Confirm Commit
    12. Wait a few minutes for transactions to load to Maximo
    13. Review transactions in Maximo (WOTRACK > ACTUALS). GL Debit
    account
    is missing for many of the items.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Maximo Mobile users.                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Mobile Inventory Management, when creating a new issue    *
    * and using the 'Save and Issue with Same Details' option,     *
    * after committing transactions to Maximo, some of the Items   *
    * are missing GL Debit Accounts under the Actuals tab of the   *
    * work order.                                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * None                                                         *
    ****************************************************************
    

Problem conclusion

  • During the process the application was incorrectly overwriting
    the GL debit account with no value. The problem was fixed
    keeping the value set by Maximo.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV42649

  • Reported component name

    MOBILE INVEN MG

  • Reported component ID

    5724R60IM

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-14

  • Closed date

    2013-06-25

  • Last modified date

    2013-06-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • UNKNOWN
    

Fix information

  • Fixed component name

    MOBILE INVEN MG

  • Fixed component ID

    5724R60IM

Applicable component levels

  • R750 PSY

       UP



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Document information


More support for:

IBM Maximo Mobile Inventory Manager
Mobile Inv Mgr

Software version:

750

Reference #:

IV42649

Modified date:

2013-06-25

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