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IV42617: DOMAIN-SPECIFIC DBLOGINS.CFG MANDATORY FOR POLLER WITH MULTIPLE DOMAINS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Product: Tivoli Network Manager for IP Networks
    Version: 3.9
    Components: ncp_ctrl get_policies.pl
    Environment: Multiple domains on a single installaion of ITNM
    on all Operating Systems.
    
    Symptoms:
    The get_policies.pl script is used to write changes in Poll
    Policies to the domain's version of MonitorPolicies.xml.  The
    get_policies.pl script is called via an insert into the
    services.unManaged table in Ctrl like this:
    
    insert into services.unManaged ( serviceName, servicePath,
    logFile, argList )  values  ( 'ncp_perl',
    '$PRECISION_HOME/platform/linux2x86/bin',
    '/opt/IBM/tivoli/netcool/log/precision/
    get_policies.updated.DOMA IN.trace',
    ['/opt/IBM/tivoli/netcool/precision/scripts/perl/scripts/
    get_pol icies.pl', '-from', 'domain=DOMAIN', '-from_dbfile',
    '/opt/IBM/tivoli/netcool/etc/precision/DbLogins.DOMAIN.cfg',
    '-to', 'file=/opt/IBM/tivoli/netcool/var/precision/
    MonitorPolicies.DOMA IN.xml']);
    
    The insert is exposed in the debug Ctrl log file.
    
    The insert includes the command line flag -to_dbfile which
    stipulates a domain specific version of DbLogins.cfg.
    
    But a domain-specific version of this file is *not* a
    documented prerequisite for multiple domains.  If no such file
    exists, the call to get_policies.pl fails and the Primary
    domain version of MonitorPolicies.xml is not written to.
    
    A  message is written to the get_policies.pl script log file:
    "critical: Access to
    /opt/IBM/tivoli/netcool/etc/precision/DbLogins.DOMAIN.cfg
    required at
    /opt/IBM/tivoli/netcool/precision/perl/lib/site_perl/5.8.8/NCP/
    Domain.pm line 273"
    

Local fix

  • Copy the default DbLogins.cfg file to DbLogins.DOMAIN.cfg
    replacing "DOMAIN" with your ITNM discovery domain name.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All ITNM users prior to 3.9FP4                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Polling failover failed if domain specific version of        *
    * DbLogins.cfg didn't exist                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * | fix pack | 3.9.0-ITNMIP-FP0004                             *
    ****************************************************************
    in get_policies.updated.DOMAIN.trace, it says
    Level: critical Msg: Access to
    $NCHOME/etc/precision/DbLogins.DOMAIN.cfg required
    

Problem conclusion

  • Code has been fixed to resolve the issue.
    

Temporary fix

  • create a domain-specific DbLogins.cfg file
    

Comments

APAR Information

  • APAR number

    IV42617

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    390

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-13

  • Closed date

    2013-05-29

  • Last modified date

    2013-05-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R390 PSN

       UP

  • R390 PSY

       UP

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Document Information

Modified date:
29 May 2013