IV41641: CUSTOMER REPORTED THAT THE WFASSIGNMENT.DUEDATE NO LONGER POPULATES DATE AFTER THE UPGRADE TO 7.5.0.3

APAR status

• Closed as program error.

Error description

• Customer reported that the wfassignment.duedate no longer
  populates date after the upgrade to 7.5.0.3 (from 7.5.0.2).
  
  As per client, in 7.5.0.2 and earlier, when a record is routed
  into
  Workflow and assigned to a Task Node where the task node has a
  time
  limit set; Maximo will populate the wfassignment.duedate with
  its due
  date (startdate + timelimit) for that active record. Since the
  7.5.0.3
  patch it appeared this functionality is no longer working.
  
  Steps in Maximo 7.5.0.2
  1) Create a simple Workorder Workflow with a Task Node and time
  limit
  2) Setup users with supervisors: (wilson > winston > cswilson) .
  Example:  CSWILSON is supervisor of WINSTON, which is supervisor
  of
  WILSON)
  3) Log in with wilson and create a simple Workorder. (wonum =
  1405)
  4) Click the Workflow icon and initiate workflow created in Step
  1
  5) Verify the Workflow is routed to wilson supervisor (winston),
  by
  going to Select Actions-> View Workflow Assignments
  6) On a SQL Tool, run the following SQL statement:
  
  select * from wfassignment where assignstatus = 'ACTIVE' and
  ownerid in
  (select workorderid from workorder where wonum = '1405');
  
  Note the Due date is populated on the wfassignment table.
  
  So, this is working as expected in 7.5.0.2
  
  
  
  (Exact same thing, but in 7.5.0.3)
  
  Steps in Maximo 7.5.0.3
  1) Create a simple Workorder Workflow with a Task Node and time
  limit
  2) Setup users with supervisors: (wilson > winston > cswilson) .
  Example:  CSWILSON is supervisor of WINSTON, which is supervisor
  of
  WILSON)
  3) Log in with wilson and create a simple Workorder. (wonum =
  1279)
  4) Click the Workflow icon and initiate workflow created in Step
  1
  5) Verify the Workflow is routed to wilson supervisor (winston),
  by
  going to Select Actions-> View Workflow Assignments
  6) On a SQL Tool, run the following SQL statement:
  
  select * from wfassignment where assignstatus = 'ACTIVE' and
  ownerid in
  (select workorderid from workorder where wonum = '1279');
  
  Note the Due date is NOT populated.
  
  So, this is NOT working as expected in 7.5.0.3
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo Users using Workflow                                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * CUSTOMER REPORTED THAT THE WFASSIGNMENT.DUEDATE NO           *
  * LONGERPOPULATES DATE AFTER THE UPGRADE TO 7.5.0.3            *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixpack 7.5.0.5 of Base Services or request interim    *
  * fix                                                          *
  ****************************************************************
  

Problem conclusion

• Fix has been made to populate due date for workflow assignments.
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack\interim fix for Release 7.5.0.5 of Base
  Services,
  	 Interim Fix 7.5.0.3 of Base Services and Interim Fix 7.5.0.4
  of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  WORK & MTRL APP

• Fixed component ID

  TIVOWRKMM

Applicable component levels

• R750 PSY

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