IV40950: MAXIMO 7.5 CA (NUC) USER VS PERSON ERROR

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APAR status

  • Closed as program error.

Error description

  • Getting an error in Maximo 7.5 Dev, Corrective Actions (Nuc)
    application, when I try to create a new record. The error is:
    BMXAA3097E - The person does not exist or is not active
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Maximo for Nuclear Power users.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When using an user tied to a person with a different         *
    * identification and trying to create a new record in          *
    * Corrective Actions (Nuc) application, the process is not     *
    * completed and the following error message is shown:          *
    * "BMXAA3097E - The person does not exist or is not active"    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * None.                                                        *
    ****************************************************************
    

Problem conclusion

  • The application was incorrectly using the user name in the
    reported by field, the problem was fixed using the person
    identification to fill this field.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV40950

  • Reported component name

    CHANGE CORR ACT

  • Reported component ID

    5724T86CC

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-29

  • Closed date

    2013-05-08

  • Last modified date

    2013-05-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • UNKNOWN
    

Fix information

  • Fixed component name

    CHANGE CORR ACT

  • Fixed component ID

    5724T86CC

Applicable component levels

  • R750 PSY

       UP



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Document information


More support for:

IBM Maximo Change and Corrective Action Manager

Software version:

750

Reference #:

IV40950

Modified date:

2013-05-08

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