IV40212: INCONSISTENT INFORMATION RETURNED FROM TACMD VIEWNODE.

IBM Tivoli Monitoring 6.3.0 Fix Pack 3 (6.3.0-TIV-ITM-FP0003)

APAR status

• Closed as program error.

Error description

• Executing the Command Line Interface command 'tacmd viewnode'
  will sometimes display different TEMA Framework Version(KAX) and
  Global Common Version(KCI) column information for the same
  Managed System Name of a Multi-Instance Agent.
  
  Sometimes the "TEMA Framework Version (KAX)" and "Global Common
  Version(KGL)" column information for the a Managed System Name
  is a version number, such as 06.23.02.00, and other times it is
  the value XX.XX.XX.XX.
  
  RECREATE INSTRUCTIONS:
  1. Install Omegamon XE for Messaging KQI Agent on Unix endpoint.
  2. Install Linux OS Agent on the Unix endpoint.
  3. Add multiple instances of the KQI Agent to the endpoint.
  4. On the TEMS repeatedly issue the command
       ./tacmd viewnode -n ManagedSystemName:KUX
  5. Observe that the values returned for the "TEMA Framework
  Version(KAX)" and "Global Common Version(KGL)" columns may at
  times display the value XX.XX.XX.XX or a version number of the
  preceding Managed System Name.
  

Local fix

• No Workaround available
  

Problem summary

• Executing the Command Line Interface command "tacmd viewnode"
  will sometimes display different TEMA Framework Version(KAX) and
  Global Common Version(KCL) column information for the same
  Managed System Name of a Multi-Instance Agent.  Sometimes the
  "TEMA Framework Version (KAX)" and "Global Common Version(KGL)"
  column information for the a Managed System Name is a version
  number, such as 06.23.02.00, and other times it is the value
  XX.XX.XX.XX.
  
  
  Executing the Command Line Interface command "tacmd viewnode"
  will sometimes display different TEMA Framework Version(KAX) and
  Global Common Version(KCI) column information for the same
  Managed System Name of a Multi-Instance Agent.  Sometimes the
  "TEMA Framework Version (KAX)" and "Global Common Version(KGL)"
  column information for the a Managed System Name is a version
  number, such as 06.23.02.00, and other times it is the value
  XX.XX.XX.XX.
  

Problem conclusion

• The program variables that are used to contain the versions of
  TEMA Framework and Global Common Version were not initialized
  before the value of each agent instance is processed, therefore
  the value from the previous processing incorrectly would be used
   to display the current agent's information.
  
  The variables that contain the TEMA Framework and Global Common
  Version information are initialized prior to processing the
  values for each agent instance.
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
    | fix pack | 6.3.0-TIV-ITM-FP0003
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TEMS

• Fixed component ID

  5724C04MS

Applicable component levels

• R630 PSY

     UP