IV39580: APM UI SLOWNESS CAUSES: UNKNOWN STATUS
Closed as fixed if next.
If APM UI keeps running, all the Applications will go to an unknown status suddenly and turn back to known status. Tivoli Enterprise Portal Server 6.2.3 Operating System: Linux Problem Description: If APM UI keeps running, all the Applications will go to an unknown status suddenly and turn back to known status. Detailed Recreation Procedure: step-1 Install APM UI v7.6 and configure a connection to ITM data provider. step-2 Define some applications within APM UI and keep looking at the application list dashboard. step-3 Some applications trun to "Unknown" status sometimes and then become "Known(Normal/Warning/Critical)" again.
DEV team will fix the issue in APMUI V7.7. And no fix plan for V7.6 and V22.214.171.124. So I will close the the apar.
If customer request the fix for V7.6 and V126.96.36.199, we can provide a temp fix.
Reported component name
Reported component ID
Last modified date
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Applicable component levels
More support for:
IBM SmartCloud Application Performance Management
Software version: 7.5.0
Reference #: IV39580
Modified date: 15 April 2013