IV38935: ALL ASSIGNMENTS ARE GOING TO PMZHBSSIO

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem description from customer:
    
    
    After we have upgraded our Dev TSAM from 7.2.1.4 to 7.2.4 (over
    7.2.2.1) we have now the problem that all assignments of our
    custom
    management plans are going to PMZHBSSIO instead to the Role
    defined in
    the Management Plan. We are still not using Runbooks, it's about
    the
    existing custom old Management Plans (implemented by JobPlans).
    

Local fix

  • no workaround
    

Problem summary

  •  ***************************************************************
    *
     * USERS AFFECTED: All users of Tivoli Service Automation
    Manager 7.2.4.0
     ***************************************************************
    *
     * PROBLEM DESCRIPTION:
     All assignments are going to PMZHBSSIO
     ***************************************************************
    *
     * RECOMMENDATION:
    
    PMR#22071,033,724 is to track down the issue reported in above
    problem description.
    
    After upgrading Dev TSAM from 7.2.1.4 to 7.2.4 (over 7.2.2.1)
    customer have the problem that all assignments of their custom
    management plans are going to PMZHBSSIO instead to the Role
    defined in
    the Management Plan. They are still not using Runbooks, it's
    about the
    existing custom old Management Plans (implemented by JobPlans).
    

Problem conclusion

  • StartErrorHandlingWorkflowAction.class has been modofied and the
    changes are availbale in 7.2.4.0-TIV-TSAM-LA0009 LA Fix
    
    APAR can be closed now .
    
    TEMPORARY FIX:
    
    COMMENTS: LA fix can be applied to TSAM 7.2.4.0, 7.2.3.0,
    7.2.2.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV38935

  • Reported component name

    TSAM (& INSTALL

  • Reported component ID

    5724W7800

  • Reported release

    724

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-29

  • Closed date

    2013-05-13

  • Last modified date

    2013-05-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSAM (& INSTALL

  • Fixed component ID

    5724W7800

Applicable component levels

  • R724 PSY

       UP



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Document information


More support for:

Tivoli Service Automation Manager

Software version:

724

Reference #:

IV38935

Modified date:

2013-05-13

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