IBM Support

IV38617: ITNM 3.9 MODIFYING POLL POLICIES POLLER STATUS ICON TO CHURNS

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • ITNM 3.9
    Poll GUI has been showing the spinning "Status Pending".  This
    happens after modifying the poll policy.
    The status never changes even after restarting browser and
    restarting the TIP server
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All ITNM users using Oracle NCIM database                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * After modifying poll policy,  Poll GUI showed the spinning   *
    * "Status Pending" and never changed.                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * | fix pack | 3.9.0-ITNMIP-FP0004                             *
    ****************************************************************
    in ncmonitor.policy table,  the LASTUPDATE stamp didn't update
    correctly, month was mistaken to be minute
    

Problem conclusion

  • LASTUPDATE stamp updated
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV38617

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    390

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-25

  • Closed date

    2013-05-30

  • Last modified date

    2013-05-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R390 PSN

       UP

  • R390 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
30 May 2013