IBM Support

IV38585: NCI_EXPORT NOT EXITING CLEANLY WHEN RUNNING ON A NON PRIMARY IMPACT

Direct links to fixes

6.1.0-TIV-BSM-FP0004-zlinux
6.1.0-TIV-BSM-FP0004-windows
6.1.0-TIV-BSM-FP0004-solaris
6.1.0-TIV-BSM-FP0004-linux
6.1.0-TIV-BSM-FP0004-aix
6.1.0-TIV-NCI-FP0004-zlinux
6.1.0-TIV-NCI-FP0004-windows
6.1.0-TIV-NCI-FP0004-solaris
6.1.0-TIV-NCI-FP0004-aix
6.1.0-TIV-NCI-FP0004-linux
6.1.1-TIV-BSM-FP0004-windows
6.1.1-TIV-BSM-FP0004-zlinux
6.1.1-TIV-BSM-FP0004-solaris
6.1.1-TIV-BSM-FP0004-linux
6.1.1-TIV-BSM-FP0004-aix
6.1.1-TIV-NCI-FP0004-windows
6.1.1-TIV-NCI-FP0004-zlinux
6.1.1-TIV-NCI-FP0004-solaris
6.1.1-TIV-NCI-FP0004-aix
6.1.1-TIV-NCI-FP0004-linux
6.1.0-TIV-NCI-FP0003-zlinux
6.1.0-TIV-NCI-FP0003-windows
6.1.0-TIV-NCI-FP0003-solaris
6.1.0-TIV-NCI-FP0003-linux
6.1.0-TIV-NCI-FP0003-aix
6.1.0-TIV-BSM-FP0003-solaris
6.1.0-TIV-BSM-FP0003-aix
6.1.0-TIV-BSM-FP0003-zlinux
6.1.0-TIV-BSM-FP0003-windows
6.1.0-TIV-BSM-FP0003-linux
6.1.1-TIV-BSM-FP0003-aix
6.1.1-TIV-NCI-FP0003-zlinux
6.1.1-TIV-NCI-FP0003-windows
6.1.1-TIV-NCI-FP0003-solaris
6.1.1-TIV-NCI-FP0003-linux
6.1.1-TIV-NCI-FP0003-aix
6.1.1-TIV-BSM-FP0003-zlinux
6.1.1-TIV-BSM-FP0003-windows
6.1.1-TIV-BSM-FP0003-solaris
6.1.1-TIV-BSM-FP0003-linux
6.1.1-TIV-BSM-FP0002-windows
6.1.1-TIV-BSM-FP0002-zlinux
6.1.1-TIV-BSM-FP0002-solaris
6.1.1-TIV-BSM-FP0002-aix
6.1.1-TIV-BSM-FP0002-linux
6.1.1-TIV-NCI-FP0002_zlinux
6.1.1-TIV-NCI-FP0002_windows
6.1.1-TIV-NCI-FP0002_solaris
6.1.1-TIV-NCI-FP0002_linux
6.1.1-TIV-NCI-FP0002_aix
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 1 (6.1.1-TIV-NCI-FP0001)
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 1(6.1.1-TIV-BSM-FP0001)
IBM Tivoli Business Service Manager V6.1.0 Fix Pack 2(6.1.0-TIV-BSM-FP0002)
IBM Tivoli Netcool/Impact V6.1.0 Fix Pack 2(6.1.0-TIV-NCI-FP0002)
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 2 (6.1.1-TIV-NCI-FP0002)
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 3(6.1.1-TIV-BSM-FP0003)
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 3 (6.1.1-TIV-NCI-FP0003)
IBM Tivoli Netcool/Impact V6.1.0 Fix Pack 3(6.1.0-TIV-NCI-FP0003)
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 4 (6.1.1-TIV-NCI-FP0004)
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 4(6.1.1-TIV-BSM-FP0004)
IBM Tivoli Netcool/Impact V6.1.0 Fix Pack 4(6.1.0-TIV-NCI-FP0004)
IBM Tivoli Business Service Manager V6.1.0 Fix Pack 4(6.1.0-TIV-BSM-FP0004)
IBM Tivoli Netcool/Impact V6.1.0 Fix Pack 4(6.1.0-TIV-NCI-FP0004)

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The nci_export tool does not exit cleanly when running on a non
    primary
    impact server.
    
    It would be good to have a message in the logs to inform user
    that nci_export is running on non primary and it will be
    exiting.
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Impact Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Customers attempting to run an export on a non-primary       *
    * member of cluster would not get notified as to why the       *
    * export would succeed.                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * NONE                                                         *
    ****************************************************************
    Export would fail with no error message
    

Problem conclusion

  • The problem was occurring when a customer was attempting to run
    an export on a non-primary member of a cluster. The fix for this
    APAR is contained in the following maintenance packages: |Fix
    Pack|6.1.0-TIV-NCI-FP0002  |Fix Pack|6.1.1-TIV-NCI-FP0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV38585

  • Reported component name

    NETCOOL/IMPACT

  • Reported component ID

    5724O59IS

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-03-25

  • Closed date

    2013-07-31

  • Last modified date

    2013-07-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NETCOOL/IMPACT

  • Fixed component ID

    5724O59IS

Applicable component levels

  • R610 PSY

       UP



Document information

More support for: Tivoli Netcool/Impact
Netcool/Impact

Software version: 610

Reference #: IV38585

Modified date: 31 July 2013