IV38413: THE MACHINE POLICY OF ACCESSAGENTA ON ALL REMOTE CLIENTS ARE NOT SYNCHRONIZED WITH IMS.

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APAR status

  • Closed as fixed if next.

Error description

  • Description: The machine policy of AccessAgenta on all remote
    clients are NOT synchronized with IMS.
    
    Environment:
    IMS Version: 8.1
    AA Version: 8.1 FP4
    AA OS: Windows 2008
    
    Customer has a terminal service server. When customer did
    following steps, they experienced a problem.
    1. Set pid_logoff_manual_enabled=yes in machine policy on IMS.
    2. Logs on this server from two RDP clients (or Citrix clients)
    and also logs on AccessAgent on both sessions.
    3. Check popup menu of AATray that there is a menu "Log off
    AccessAgent" on both clients.
    4. Change "Allow user to manually logoff by user"
    (pid_logoff_manual_enabled) to No on IMS
    5. Wait for double of sync period.
    6. Check popup menu of AATray if there is a menu "Log off
    AccessAgent" on both clients.
        "Log off AccessAgent" was still displayed on one of two
    clients.
    (7. "Log off AccessAgent" was vanishd when Logoff and logon RDP
    and AccessAgent.)
    
    This is easy to recreate.
    
    1  AA 8.1.4 on Windows 2008 R2 Standard.
    2  Create new machine policy as default value and assigned it.
    3  Set sync period to 5 min
    4  Two RDP clients logged on user test and test1.
    

Local fix

  • n/a
    

Problem summary

  • Syncronization of machine policies across sessions on a terminal
    server does not work. Only one session will get the new policy
    value.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV38413

  • Reported component name

    TAM ESSO IM SVR

  • Reported component ID

    5724V6700

  • Reported release

    810

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-21

  • Closed date

    2013-03-21

  • Last modified date

    2013-03-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R820 PSN

       UP



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Document information


More support for:

IBM Security Access Manager for Enterprise Single Sign-On
Base

Software version:

810

Reference #:

IV38413

Modified date:

2013-03-21

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