IV38413: THE MACHINE POLICY OF ACCESSAGENTA ON ALL REMOTE CLIENTS ARE NOT SYNCHRONIZED WITH IMS.

APAR status

• Closed as fixed if next.

Error description

• Description: The machine policy of AccessAgenta on all remote
  clients are NOT synchronized with IMS.
  
  Environment:
  IMS Version: 8.1
  AA Version: 8.1 FP4
  AA OS: Windows 2008
  
  Customer has a terminal service server. When customer did
  following steps, they experienced a problem.
  1. Set pid_logoff_manual_enabled=yes in machine policy on IMS.
  2. Logs on this server from two RDP clients (or Citrix clients)
  and also logs on AccessAgent on both sessions.
  3. Check popup menu of AATray that there is a menu "Log off
  AccessAgent" on both clients.
  4. Change "Allow user to manually logoff by user"
  (pid_logoff_manual_enabled) to No on IMS
  5. Wait for double of sync period.
  6. Check popup menu of AATray if there is a menu "Log off
  AccessAgent" on both clients.
      "Log off AccessAgent" was still displayed on one of two
  clients.
  (7. "Log off AccessAgent" was vanishd when Logoff and logon RDP
  and AccessAgent.)
  
  This is easy to recreate.
  
  1  AA 8.1.4 on Windows 2008 R2 Standard.
  2  Create new machine policy as default value and assigned it.
  3  Set sync period to 5 min
  4  Two RDP clients logged on user test and test1.
  

Local fix

• n/a
  

Problem summary

• Syncronization of machine policies across sessions on a terminal
  server does not work. Only one session will get the new policy
  value.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R820 PSN

     UP