IV37999: UNIX LOGS AGENT NOT REPORTING SYSLOG ENTRIES LONGER THAN 768 CHARS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Environment: The Monitoring Agent for UNIX Logs 6.2.2
    
    
    Problem Description: when the description of a syslog entry is
    longer than 768 characters it's represented by a blank line in
    the portal (Description Unicode field) and the situation that
    should capture the log doesn't raise.
    

Local fix

  • Workaround: use Description field instead of Description Unicode
    

Problem summary

  • The UNIX Logs Agent does not report SYSLOG entries that are
    longer than 768 characters.
    
    
    When the description of a SYSLOG entry is longer than 768
    characters it is represented by a blank line in the portal
    (Description Unicode field) and the situation that should
    capture the log is not raised.
    

Problem conclusion

  • The IBM Tivoli Monitoring UNIX Logs Agent is now able to handle
    entries longer than 768 chars for syslog entries.
    
    
    The fix for this APAR is going to be included in the following
    maintenance vehicle:
        | fix pack | 6.2.3-TIV-ITM-FP0004
    

Temporary fix

  • Use the Description field instead of Description Unicode.
    

Comments

APAR Information

  • APAR number

    IV37999

  • Reported component name

    ITM AGENT UNIX

  • Reported component ID

    5724C04LA

  • Reported release

    622

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-14

  • Closed date

    2013-04-29

  • Last modified date

    2013-10-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ITM AGENT UNIX

  • Fixed component ID

    5724C04LA

Applicable component levels

  • R623 PSY

       UP



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Document information


More support for:

Tivoli Components
ITM Agent UNIX Log Alert V6

Software version:

622

Reference #:

IV37999

Modified date:

2013-10-15

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