IV37968: LINE TYPE FIELD REMAINS BLANK (NO ITEM/MATERIAL OPTION) IN MOBILE (EVERYPLACE) VERSION OF WOTRACK

APAR status

• Closed as program error.

Error description

• In Mobile (Everyplace) version of WOTRACK, the Line Type
  field/drop down in actuals (materal, service, etc) does not work
   at all (the drop down box is empty).  Therefore we are unable
  to enter materials on the work order. It appears to be an issue
  with the select control. This behaviour should be the same as it
   is in core.
  
  App Server IBM WebSphere Application Server 7.0.0.23
  
  
  Version IBM Maximo Asset Management 7.5.0.3 Build 20120713-1120
  DB
  Build V7503-01
  Tivoli's process automation engine 7.5.0.3 Build 20120713-1120
  DB Build
  V7503-157
  Maximo Everyplace 7.5.0.0 Build 20110307-0030 DB Build V7100-01
  
  Server OS Windows Server 2008 R2 6.1 build 7601 Service Pack 1
  
  Server DB Microsoft SQL Server 10.50 (10.50.1600)
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * certain combobox fields when used with mobile that have a    *
  * field validation class that checks the mbo                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The problem is getList was called before there was a mbo to  *
  * use it on (in this case, the field validation class was      *
  * calling getString("orgid") on the zombie mbo)                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply 7505 fixpack                                           *
  ****************************************************************
  

Problem conclusion

• modified the select component to not call getDisplayValues if
  mbo is null.  fix is included in 7505 fixpack
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Maximo
  

Fix information

• Fixed component name

  MAXIMO EVERYPLA

• Fixed component ID

  5724R46EP

Applicable component levels

• R750 PSY

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