IV37968: LINE TYPE FIELD REMAINS BLANK (NO ITEM/MATERIAL OPTION) IN MOBILE (EVERYPLACE) VERSION OF WOTRACK

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APAR status

  • Closed as program error.

Error description

  • In Mobile (Everyplace) version of WOTRACK, the Line Type
    field/drop down in actuals (materal, service, etc) does not work
     at all (the drop down box is empty).  Therefore we are unable
    to enter materials on the work order. It appears to be an issue
    with the select control. This behaviour should be the same as it
     is in core.
    
    App Server IBM WebSphere Application Server 7.0.0.23
    
    
    Version IBM Maximo Asset Management 7.5.0.3 Build 20120713-1120
    DB
    Build V7503-01
    Tivoli's process automation engine 7.5.0.3 Build 20120713-1120
    DB Build
    V7503-157
    Maximo Everyplace 7.5.0.0 Build 20110307-0030 DB Build V7100-01
    
    Server OS Windows Server 2008 R2 6.1 build 7601 Service Pack 1
    
    Server DB Microsoft SQL Server 10.50 (10.50.1600)
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * certain combobox fields when used with mobile that have a    *
    * field validation class that checks the mbo                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The problem is getList was called before there was a mbo to  *
    * use it on (in this case, the field validation class was      *
    * calling getString("orgid") on the zombie mbo)                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply 7505 fixpack                                           *
    ****************************************************************
    

Problem conclusion

  • modified the select component to not call getDisplayValues if
    mbo is null.  fix is included in 7505 fixpack
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV37968

  • Reported component name

    MAXIMO EVERYPLA

  • Reported component ID

    5724R46EP

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-12

  • Closed date

    2013-06-24

  • Last modified date

    2013-06-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Maximo
    

Fix information

  • Fixed component name

    MAXIMO EVERYPLA

  • Fixed component ID

    5724R46EP

Applicable component levels

  • R750 PSY

       UP



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Document information


More support for:

Maximo Everyplace

Software version:

750

Reference #:

IV37968

Modified date:

2013-06-24

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