IBM Support

IV37401: CANNOT REMOTELY REBOOT SERVERS THAT HAVE ACCESSAGENT INSTALLED

A fix is available

8.2.0-ISS-SAMESSO-AA-FP0022

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Cannot remotely reboot servers that have AccessAgent installed

Description:    When AccessAgent is installed on Windows Server
2003,
and engina is used, remote reboot requests are not processed
without
requiring a user  to access the console
Steps to Duplicate:   Install AA on Windows 2003 Server and try
to send
a remote reboot command to it.
Desired Behavior:    Be able to remotely reboot machine
Environment:   AA 8.2 / Windows Server 2003

Local fix

  • 36721

Problem summary

  • Provided a feature to work around a defect in the Microsoft
Operating System

Problem conclusion

  • Fix provided in ISAM ESSO Access Agent 8.2 Fixpack 22

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV37401
    • 

  • Reported component name
    SSO ACCESS AGEN
    • 

  • Reported component ID
    5724V67AG
    • 

  • Reported release
    820
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-03-01
    • 

  • Closed date
    2013-04-15
    • 

  • Last modified date
    2013-04-15
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    SSO ACCESS AGEN
    • 

  • Fixed component ID
    5724V67AG
    • 



Applicable component levels


    

  • R820  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9JLE","label":"IBM Security Access Manager for Enterprise Single Sign-On"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"820"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            02 October 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback