IV37146: CANNOT CHANGE WORK ORDER STATUS WHEN NO ASSET IS ENTERED

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APAR status

  • Closed as program error.

Error description

  • Problem title
    Cannot change Work Order status when no Asset is entered
    .
    Problem description
    See attached file for details :
    
    
    Description: Trying to change the status on a Work Order (any
    status)
    on which no Asset has been entered results in error message:
    "BMXAA4590E - Could not change Work Order xxxxx status to COMP.
    null"
    
    Steps to reproduce:
    
    1- Create a new Work Order (in the Work Order Tracking (Tr)
    application)... leave all default values.
    2- Select Action -> Change Status
    3- Select a status (any), click OK
    4- Error message is shown:BMXAA4590E - Could not change Work
    Order
    xxxxx status to COMP.  null"
    
    
    
    The server logs do not show anything related to this error.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of Work Order Tracking (CM) in Asset Configuration     *
    * Manager                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * A null pointer error is received when trying to change the   *
    * status of a Work Order which has no Asset entered on it to   *
    * COMP, CAN or CLOSE                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Install the interim fix to resolve this issue.               *
    ****************************************************************
    

Problem conclusion

  • Code modified to prevent null pointer exception does not occur
    when an Asset is not entered on the work order.
    
    The fix for this APAR is contained in the following maintenance
    package:
      | release\fix pack | Interim Fix for Release 711 Maximo Asset
    Configuration Manager
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV37146

  • Reported component name

    MX ASSET CONFIG

  • Reported component ID

    5724R4500

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-25

  • Closed date

    2013-02-28

  • Last modified date

    2013-02-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MX ASSET CONFIG

  • Fixed component ID

    5724R4500

Applicable component levels

  • R711 PSY

       UP



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Document information


More support for:

IBM Maximo Asset Configuration Manager
Config Mgr

Software version:

711

Reference #:

IV37146

Modified date:

2013-02-28

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