IV37097: ARRAYINDEXOUTOFBOUNDSEXCEPTION PROVISIONING NEW USER TO 8.2 WAS 64 ENV THAT HAS BEEN UPGRADED FROM 32 BIT ENV.

APAR status

• Closed as documentation error.

Error description

• Problem:
  
  ArrayIndexOutOfBoundsException error thrown when provisioning
  a new user to ISAM ESSO 8.2 IMS server that is running in a WAS
  64 environment (Single Node/Cluster) and that has been
  upgraded from a previous version running in 32 bit environment.
  
  So possible upgrade paths this can be encountered with, ie
  from any point of the path (32 bit) moving to 8.2 64 WAS final:
  
  32 bit start: 3.6.5->8.0.1->8.1-> 8.2 upgraded IMS on 64bit WAS
  
  This will be seen either from ITIM provisioning or via
  commandline using the provisioning bridge.
  
  The cause is due to Native Libraries not being able to
  be loaded.
  
  This has been identified as a limitation within this scenario,
  with not solution, a workaround of adding a 32 WAS node into a
  cluster if using WAS 64 bit solution. Then use this 32 WAS
  node for any provisioning. Then the issues related to NLI not
  being loaded due to bit conflict will be avoided.
  
  Therefore this limitations needs to be clearly documented with
  steps to implement the work around advised for either scenario
  that this may be encountered in, eg in Standalone upgrade, or a
  Clustered upgrade.
  
  ---------------------------------------------------------------
  Note on log entries that will be seen:
  ======================================
  
  Error return via Commandline:
  java.lang.ArrayIndexOutOfBoundsException: Array index out of
  range: -1
  OK
  
  In systemOut.log:
  
  [07/02/13 16.43.55:919 CET] 00000023 EncCrapiRsaNl W   Caught
  exception
  
  javax.resource.ResourceException: Unsupported operation
  [crapi-rsa:genKeyPair]
   at encentuate.ng.j2c.adapters.nli.NLIEngine.
      invoke(NLIEngine.java:218)
   at encentuate.ng.j2c.adapters.nli.outbound.NLIInteraction.
      execute(NLIInteraction.java:101)
  ...........
  [07/02/13 16.43.55:935 CET] 00000023 EncCrapiRsaNl W   Caught
  exception
  
  javax.resource.ResourceException: Unsupported operation
  [crapi-rsa:generateCertRequest]
   at encentuate.ng.j2c.adapters.nli.NLIEngine.
      invoke(NLIEngine.java:218)
   at encentuate.ng.j2c.adapters.nli.outbound.NLIInteraction.
      execute(NLIInteraction.java:101)
  
  [07/02/13 16.43.55:951 CET] 00000023 AxisServlet   E
  org.apache.axis.transport.http.AxisServlet doPost Exception:
                                   AxisFault
   faultCode: {http://xml.apache.org/axis/}Server.userException
   faultString: java.lang.ArrayIndexOutOfBoundsException: Array
  index out of range: -1
   faultActor: null
   faultDetail:
   stackTrace: java.lang.ArrayIndexOutOfBoundsException: Array
               index out of range: -1
   at encentuate.ims.userinfo.RsaKeyPairGenerator.
      getCsr(RsaKeyPairGenerator.java:98)
   at encentuate.ims.service.uadmin.ProvServiceImpl.
      registerUser(ProvServiceImpl.java:301)
   at encentuate.ims.service.ProvisioningService.
      preProvisionImsUserWithEntId(ProvisioningService.java:329)
   at encentuate.ims.service.ProvisioningService.
      preProvisionImsUser(ProvisioningService.java:221)
  .........
  
  Earlier, during startup, these will be seen in systemout.log:
  
  [07/02/13 16.35.08:157 CET] 00000000 NLIEngine     W   Native
  library [enntconn] failed to load:
    C:\Program Files\IBM\WebSphere\AppServer\profiles\AppSrv01\
    installedConnectors\
    com.ibm.tamesso.ims-delhi.j2c.adapters.win32.rar\
    enntconn.dll (C:\ProgramFiles\IBM\WebSphere\AppServer\
    profiles\AppSrv01\installedConnectors\
    com.ibm.tamesso.ims-delhi.j2c.adapters.win32.rar\
    enntconn.dll is not a valid Win32 application. )
  
  [07/02/13 16.35.08:172 CET] 00000000 NLIEngine     W   Native
  library [encapijni] failed to load:
    C:\Program Files\IBM\WebSphere\AppServer\profiles\AppSrv01\
    installedConnectors\
    com.ibm.tamesso.ims-delhi.j2c.adapters.win32.rar\
    encapijni.dll (C:\Program Files\IBM\WebSphere\AppServer\
    profiles\AppSrv01\installedConnectors\
    com.ibm.tamesso.ims-delhi.j2c.adapters.win32.rar\
    encapijni.dll is not a valid Win32 application. )
  
  [07/02/13 16.35.08:172 CET] 00000000 NLIEngine     W   Native
  library [enadsimdjni] failed to load:
    C:\Program Files\IBM\WebSphere\AppServer\profiles\AppSrv01\
    installedConnectors\
    com.ibm.tamesso.ims-delhi.j2c.adapters.win32.rar\
    enadsimdjni.dll (C:\Program Files\IBM\WebSphere\AppServer\
    profiles\AppSrv01\installedConnectors\
    com.ibm.tamesso.ims-delhi.j2c.adapters.win32.rar\
    enadsimdjni.dll is not a valid Win32 application. )
  
  .......
  
  [07/02/13 16.35.08:203 CET] 00000000 NLIEngine     W   Disabling
   target [crapi-rsa] as the required native libraries could not
  be loaded.
  

Local fix

• If in standalone setup, then move to a clustered solution and
  add a 32 bit WAS node and use this for provisioing to.
  
  If in a Clustered setup, then add an additional node, using WAS
  32 code, to the Cluster and use this specific node for
  provisioning to.
  

Problem summary

• Limitations related to the IMS Bridge for user
  provisioning in an upgraded IMS Server 8.2 were not documented.
  

Problem conclusion

• A tech note with correct information has been published.
  
  http://www-01.ibm.com/support/docview.wss?uid=swg21627246
  

Temporary fix

Comments

APAR Information

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Fix information

Applicable component levels