IV37096: UNABLE TO CANCEL STORAGE PROJECT WITH NETAPP EXTENSION

APAR status

• Closed as program error.

Error description

• When using the cancel storage project offering each storage
  project, the attempt to cancel results in a failed status.
  

Local fix

Problem summary

• ****************************************************************
  
  * USERS AFFECTED: All users of Tivoli Service Automation
  Manager 7.2.2.2 and above with Network Attached Storage
  Extension v2.0
  
  
  ****************************************************************
  
  
   * PROBLEM DESCRIPTION:
        Unable to Cancel project with NetApp extension
  
  ****************************************************************
  
  
  * RECOMMENDATION:
            Install Netowrk Attached Stroage Extension release
  2.0.0.1 when available
  

Problem conclusion

• The customer has NetApp Filer which is discovered and there
  exists TSAM storage pool for each datasets on this filer.
  Customer removed NetApp Filer.
  As dataset no longer exists, customer expects he should be able
  to cancel storage project and then disable storage pool.
  Since underlying file systems no longer exists , delete file
  system workflow fails and generates inbox assignment.
  Customer expected if he selects option to ignore failed
  workflow and proceed with remaining steps, he should be able to
  proceed.
  However this option was failing too.
  With the fix provided customer should be able to cancel project
  even when file system is no longer present.
  Also he will be able to disable storage pool.
  
  The fix for this APAR will be provided in Network Attached
  Storage Extension 2.0.0.1 release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSAM EXT NET AT

• Fixed component ID

  5724W78NS

Applicable component levels

• R722 PSY

     UP