IV37096: UNABLE TO CANCEL STORAGE PROJECT WITH NETAPP EXTENSION

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APAR status

  • Closed as program error.

Error description

  • When using the cancel storage project offering each storage
    project, the attempt to cancel results in a failed status.
    

Local fix

Problem summary

  • ****************************************************************
    
    * USERS AFFECTED: All users of Tivoli Service Automation
    Manager 7.2.2.2 and above with Network Attached Storage
    Extension v2.0
    
    
    ****************************************************************
    
    
     * PROBLEM DESCRIPTION:
          Unable to Cancel project with NetApp extension
    
    ****************************************************************
    
    
    * RECOMMENDATION:
              Install Netowrk Attached Stroage Extension release
    2.0.0.1 when available
    

Problem conclusion

  • The customer has NetApp Filer which is discovered and there
    exists TSAM storage pool for each datasets on this filer.
    Customer removed NetApp Filer.
    As dataset no longer exists, customer expects he should be able
    to cancel storage project and then disable storage pool.
    Since underlying file systems no longer exists , delete file
    system workflow fails and generates inbox assignment.
    Customer expected if he selects option to ignore failed
    workflow and proceed with remaining steps, he should be able to
    proceed.
    However this option was failing too.
    With the fix provided customer should be able to cancel project
    even when file system is no longer present.
    Also he will be able to disable storage pool.
    
    The fix for this APAR will be provided in Network Attached
    Storage Extension 2.0.0.1 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV37096

  • Reported component name

    TSAM EXT NET AT

  • Reported component ID

    5724W78NS

  • Reported release

    723

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-22

  • Closed date

    2013-04-15

  • Last modified date

    2013-04-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSAM EXT NET AT

  • Fixed component ID

    5724W78NS

Applicable component levels

  • R722 PSY

       UP



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Document information


More support for:

Tivoli Service Automation Manager
TSAM Extension for Network Attached Storage

Software version:

723

Reference #:

IV37096

Modified date:

2013-04-15

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