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IV37089: NETCOOL KNOWLEDGE LIBRARY 3.7 BREAKS ITNM CORRELATION FOR MPLSVRFDOWN/UP

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APAR status

  • Closed as fixed if next.

Error description

  • Netcool Knowledge Library 3.7 breaks ITNM correlation for
    mplsVrfDown/Up
    
    IETF-MPLS-VPN-MIB.adv.include.snmptrap.rules in NcKL 3.7 does
    not set LocalPriObj or LocalRootObj correctly for
    mplsVrfIfDownITNM correlation
    
    CauseType is "unknown" and look at the summary text -
    IETF-MPLS-VPN-MIB.include.snmptrap.rules in NcKL 3.7 creates a
    @Summary with meaningless text in parentheses for mplsVrfIfDown
    
    NOTE these were working in the version of NcKL shipped with ITNM
    3.9 GA
    

Local fix

  • reverted back to old version of NCKL
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users of the NcKL3.7                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Netcool Knowledge Library 3.7 breaks ITNM correlation for    *
    * mplsVrfDown/Up                                               *
    *                                                              *
    * IETF-MPLS-VPN-MIB.adv.include.snmptrap.rules in NcKL 3.7     *
    * does                                                         *
    * not set LocalPriObj or LocalRootObj correctly for            *
    * mplsVrfIfDownITNM correlation                                *
    *                                                              *
    * CauseType is "unknown" and look at the summary text -        *
    * IETF-MPLS-VPN-MIB.include.snmptrap.rules in NcKL 3.7 creates *
    * a                                                            *
    * @Summary with meaningless text in parentheses for            *
    * mplsVrfIfDown                                                *
    *                                                              *
    * NOTE these were working in the version of NcKL shipped with  *
    * ITNM                                                         *
    * 3.9 GA                                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customer need to use / upgrade to NcKL3.9 which will         *
    * contained this test fix                                      *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV37089

  • Reported component name

    NC/OBUS MTTRAPD

  • Reported component ID

    5724P03MT

  • Reported release

    100

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-21

  • Closed date

    2013-04-19

  • Last modified date

    2013-04-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R100 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"100","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
19 April 2013