IV36859: WORKORDER TASKS WAITING FOR MATERIALS MAY NOT AUTOMATICALLY UPDATE WHEN THE RECEIPTS ARE COMPLETE.

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APAR status

  • Closed as program error.

Error description

  • Steps to replicate:
    1. Go to Work Order/Work Order Tracking
    
                             2. Create a WO. Enter a Location. Enter
     in Work Type and   Save.
                                             3. Go to Plans Tab and
    Enter a Task
                                                             4. In
    the Materials Sub Tab, specify the Task you created above
         ( Task 10 in my Case), change the Line Type to MATERIAL and
                 Add a Description, ORDER Unit and Unit Cost Approve
     WO.                 The Task Status becomes WMATL.
    
    
                                              Reorder the Material
    Type Items in Inventory application, by            selecting
    Direct Issued Items/SVCS.
    
          PR's will be created, convert them into PO. APPR PO
    
                          Go to Receipts application. Receive the
    material and SAVE
                                            Now the Receipt is in
    COMP status
                                                              But
    the WO Task status is still WMATL when it should have been
    updated to APPR.
    
                            Environment
    
                                            App Server
                                                    IBM WebSphere
    Application Server 7.0
    Version
            IBM Maximo Asset Management 7.5.0.1 Build 20111019-1635
    DB Build        V7501-00
                            Tivoli's process automation engine
    7.5.0.1 Build 20111019-1635 DB Build V7501-134
                                                 IBM Maximo for
    Utilities 7.5.0.0 Build 20110418-1034 DB Build V7500-11  IBM
    Maximo Spatial Asset Management 7.5.0.0 Build 20110418-1037 DB
    BuildV7500-19
                 IBM Maximo Calibration 7.5.0.0 Build 20111019-1635
    DB Build V7501-01    Server OS
                                 Linux 2.6.18-274.3.1.el5
                                         Server DB
                                                 Oracle 11.2 (Oracle
     Database 11g Enterprise Edition Release 11.2.0.3.0 -64bit
    Production With the Partitioning, Real Application Clusters,
      Automatic Storage Management, OLAP, Data Mining and Real
    Application    Testing options
    
                                   Version of Maximo
    
                                                   Maximo 7.5.0.1
    
    
    Application within Maximo Workorder Tracking Application
    
                    Industry Solution (if applicable)NA
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * The maximo users who use Receiving app to receive direct     *
    * issue materials for work order requests.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WORKORDER TASKS WAITING FOR MATERIALS MAY NOT                *
    * AUTOMATICALLYUPDATE WHEN THE RECEIPTS ARE COMPLETE.WORKORDER *
    * TASKS WAITING FOR MATERIALS MAY NOT AUTOMATICALLYUPDATE WHEN *
    * THE RECEIPTS ARE COMPLETE.                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This is fixed in 7.5.0.5.  Please request hotfixes for your  *
    * releases.                                                    *
    ****************************************************************
    

Problem conclusion

  • This is fixed in code.<br/><br/>The fix for this APAR is
    contained in the following maintenance package:<br/>     |
    release\fix pack | Interim Fix for Release 7.5.0.5 Product<br/>
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV36859

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-18

  • Closed date

    2013-02-23

  • Last modified date

    2013-02-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

  • R750 PSY

       UP



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Document information


More support for:

IBM Maximo Asset Management
Work Order Tracking

Software version:

750

Reference #:

IV36859

Modified date:

2013-02-23

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