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IV36728: AEL LIST NOT UPDATED WHEN "SHOW NETWORK VIEWS TREE?" DISABLED


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APAR status

  • Closed as program error.

Error description

  • Replication steps:
    1) open a "Network Health View" window. Select device or group
    and AEL
    is updated.
    2) Click the top right down arrow and select personalize.
    Disable the "Show Network Views Tree?"
    "and set "Map ID" to 1.
    3) Save and again select devices, AEL will not update.
    

Local fix

  • Leave "Show Network Views Tree?" enabled.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All ITNM users prior to 3.9 FP4                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * in Health View, personalize the network views page to        *
    * display map only, not showing the network views tree. Then   *
    * click on devices on the map, AEL won't filter by device      *
    * selected.                                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * | fix pack | 3.9.0-ITNMIP-FP0004                             *
    ****************************************************************
    

Problem conclusion

  • Fixed ncp_topoviz.war/netview/pages/panel.jsp
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV36728

  • Reported component name

    NC/PREC TPL SV

  • Reported component ID

    5724O6000

  • Reported release

    390

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-14

  • Closed date

    2013-03-07

  • Last modified date

    2013-03-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NC/PREC TPL SV

  • Fixed component ID

    5724O6000

Applicable component levels

  • R390 PSN

       UP

  • R390 PSY

       UP

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Document information

Tivoli Network Manager IP Edition

Topology Server


Software version:
390


Reference #:
IV36728


Modified date:
2013-03-07

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