IV36722: CANNOT MULTI STATUS CHANGE WO'S IN WOTRACK (CM).USER CAN ONLY CHANGE WO STATUS OF 1 WO AT THE TIME IN CM.

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    
    
    Cannot multi status change WO's in WOTRACK (CM).User can only
    chnage WO status of 1 WO at the time in CM.
    
    ENVIRONMENT:
    
    WAS 6.1
    BS 7118
    ACM 7112
    Scheduler 7110
    Common PMP 7117
    Transportation 7110
    Maximo for Service Provider 7112
    Windows Server 2008 6.0 SP2
    
    STEPS TO REPRODUCE:
    
    - Replicated the issue on ACM 7.1.1.2 + 7.1.1.8
    
    STEPS:
    
    1. Go to Work Orders (CM) application
    2. Filter for site 'BEDFORD' and  Status 'WAAPR'
    3. Select 4 work orders (for example) and click on Change Status
    button
    4. Select APPR and click OK
    
    The Internet Explorer hangs up.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * User of Work Order Tracking (CM) in Asset Configuration      *
    * Manager                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Trying to change the status of multiple selected records on  *
    * the list tab of Work Order Tracking (CM) does not function   *
    * correctly.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Install the interim fix to address this problem.             *
    ****************************************************************
    Either all work orders have there statuses changed (not just the
    selected records) or the application freezes.
    

Problem conclusion

  • Application xml definition modified to correct the problem.
    
    The fix for this APAR is contained in the following maintenance
    package:
      | release\fix pack | Interim Fix for Release 711 Maximo Asset
    Configuration Manager
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV36722

  • Reported component name

    MX ASSET CONFIG

  • Reported component ID

    5724R4500

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-14

  • Closed date

    2013-02-28

  • Last modified date

    2013-02-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MX ASSET CONFIG

  • Fixed component ID

    5724R4500

Applicable component levels

  • R711 PSY

       UP



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Document information


More support for:

IBM Maximo Asset Configuration Manager
Config Mgr

Software version:

711

Reference #:

IV36722

Modified date:

2013-02-28

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