IV36722: CANNOT MULTI STATUS CHANGE WO'S IN WOTRACK (CM).USER CAN ONLY CHANGE WO STATUS OF 1 WO AT THE TIME IN CM.

APAR status

• Closed as program error.

Error description

• PROBLEM:
  
  
  Cannot multi status change WO's in WOTRACK (CM).User can only
  chnage WO status of 1 WO at the time in CM.
  
  ENVIRONMENT:
  
  WAS 6.1
  BS 7118
  ACM 7112
  Scheduler 7110
  Common PMP 7117
  Transportation 7110
  Maximo for Service Provider 7112
  Windows Server 2008 6.0 SP2
  
  STEPS TO REPRODUCE:
  
  - Replicated the issue on ACM 7.1.1.2 + 7.1.1.8
  
  STEPS:
  
  1. Go to Work Orders (CM) application
  2. Filter for site 'BEDFORD' and  Status 'WAAPR'
  3. Select 4 work orders (for example) and click on Change Status
  button
  4. Select APPR and click OK
  
  The Internet Explorer hangs up.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * User of Work Order Tracking (CM) in Asset Configuration      *
  * Manager                                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Trying to change the status of multiple selected records on  *
  * the list tab of Work Order Tracking (CM) does not function   *
  * correctly.                                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Install the interim fix to address this problem.             *
  ****************************************************************
  Either all work orders have there statuses changed (not just the
  selected records) or the application freezes.
  

Problem conclusion

• Application xml definition modified to correct the problem.
  
  The fix for this APAR is contained in the following maintenance
  package:
    | release\fix pack | Interim Fix for Release 711 Maximo Asset
  Configuration Manager
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  MX ASSET CONFIG

• Fixed component ID

  5724R4500

Applicable component levels

• R711 PSY

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