IV36533: CSR FILE REPORTING DATA OF DECOMISSIONED PROJECT

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Environment:
    .
    TSAM 7.2.3 + Extension for VMware Additional Disk 1.0.1.2 +
    7.2.3.0-TIV-TSAM-LA0001 + 7.2.3.0-TIV-TSAM-LA0003 +
    7.2.3.0-TIV-TSAM-LA0009
    .
    The following problem occurs with accounting:
    .
    There is a project that has been decomissioned due to end
    date reached.
    .
    Despite being terminated, the project is reported in the CSR
    file with SERVHRS=24.0
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of Tivoli Service Automation Manager
    7.2.3.0
    ****************************************************************
    * PROBLEM DESCRIPTION:
    Incorrect values in CSR file from TUAM
    ****************************************************************
    * RECOMMENDATION:
    A temporary fix is provided with 7.2.3.0-TIV-TSAM-LA0016.
    
    For permanent resolution apply Tivoli Service Automation Manager
    7.2.4.1 when available.
    

Problem conclusion

  • This fix solves a problem that incorrect values (data for
    already deprovisioned servers) are shown in the CSR file from
    TUAM.
    
    The fix for this APAR is contained in the following maintenance
    packages:
    | mod level | TivSAM 7.2.4.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV36533

  • Reported component name

    TSAM (& INSTALL

  • Reported component ID

    5724W7800

  • Reported release

    723

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-11

  • Closed date

    2013-02-12

  • Last modified date

    2013-02-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSAM (& INSTALL

  • Fixed component ID

    5724W7800

Applicable component levels

  • R724 PSY

       UP



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Document information


More support for:

Tivoli Service Automation Manager

Software version:

723

Reference #:

IV36533

Modified date:

2013-02-12

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