APAR status
Closed as program error.
Error description
Environment: . TSAM 7.2.3 + Extension for VMware Additional Disk 1.0.1.2 + 7.2.3.0-TIV-TSAM-LA0001 + 7.2.3.0-TIV-TSAM-LA0003 + 7.2.3.0-TIV-TSAM-LA0009 . The following problem occurs with accounting: . There is a project that has been decomissioned due to end date reached. . Despite being terminated, the project is reported in the CSR file with SERVHRS=24.0
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All users of Tivoli Service Automation Manager 7.2.3.0 **************************************************************** * PROBLEM DESCRIPTION: Incorrect values in CSR file from TUAM **************************************************************** * RECOMMENDATION: A temporary fix is provided with 7.2.3.0-TIV-TSAM-LA0016. For permanent resolution apply Tivoli Service Automation Manager 7.2.4.1 when available.
Problem conclusion
This fix solves a problem that incorrect values (data for already deprovisioned servers) are shown in the CSR file from TUAM. The fix for this APAR is contained in the following maintenance packages: | mod level | TivSAM 7.2.4.1
Temporary fix
Comments
APAR Information
APAR number
IV36533
Reported component name
TSAM (& INSTALL
Reported component ID
5724W7800
Reported release
723
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2013-02-11
Closed date
2013-02-12
Last modified date
2013-02-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSAM (& INSTALL
Fixed component ID
5724W7800
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFG5E","label":"Tivoli Service Automation Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"723"}]
Document Information
Modified date:
09 November 2020