IV36533: CSR FILE REPORTING DATA OF DECOMISSIONED PROJECT

Tivoli Service Automation Manager Fix Pack 1 - 7.2.4-TIV-TSAM-FP0001

APAR status

• Closed as program error.

Error description

• Environment:
  .
  TSAM 7.2.3 + Extension for VMware Additional Disk 1.0.1.2 +
  7.2.3.0-TIV-TSAM-LA0001 + 7.2.3.0-TIV-TSAM-LA0003 +
  7.2.3.0-TIV-TSAM-LA0009
  .
  The following problem occurs with accounting:
  .
  There is a project that has been decomissioned due to end
  date reached.
  .
  Despite being terminated, the project is reported in the CSR
  file with SERVHRS=24.0
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All users of Tivoli Service Automation Manager
  7.2.3.0
  ****************************************************************
  * PROBLEM DESCRIPTION:
  Incorrect values in CSR file from TUAM
  ****************************************************************
  * RECOMMENDATION:
  A temporary fix is provided with 7.2.3.0-TIV-TSAM-LA0016.
  
  For permanent resolution apply Tivoli Service Automation Manager
  7.2.4.1 when available.
  

Problem conclusion

• This fix solves a problem that incorrect values (data for
  already deprovisioned servers) are shown in the CSR file from
  TUAM.
  
  The fix for this APAR is contained in the following maintenance
  packages:
  | mod level | TivSAM 7.2.4.1
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSAM (& INSTALL

• Fixed component ID

  5724W7800

Applicable component levels

• R724 PSY

     UP