IV36469: RETURN WITH VALUE LINK RETURNS NOTHING, FROM ASSETS (CM)TO ASSET FIELD IN INSTALL/REMOVE DIALOG BOX IN ASSETS (CM)

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    
    Return with Value  link returns nothing, from  Assets
    (Cm)application to Asset field in Install/Remove dialog box in
    Assets > Assets (Cm)
    
    ENVIRONMENT:
    
    Maximo ACM 7112  DB Build V7130-05
    Mobile 7.1.1.0 DB Build V7110-24
    Scheduler 7.1.1.0 DB Build V7110-33
    Common PMP 7.1.1.7 DB Build V7117-02
    Transportation 7.1.1.0 DB Build V7120-08
    Base Services 7.1.1.9 DB Build V7119-56
    Maximo Unit Test Tool 7.1.0.0 DB Build V7100-01
    
    Linux 2.6.18-238.eIS
    WebSphere 6.1
    
    STEPS TO REPPRODUCE:
    
    Reproduced in ACM 7112 (with core Maximo 7119)
    
    1)Go to ?Assets > Assets (CM)
    2)Click on an asset in the list
    3)Click on ?View? tab
    4)Click on several ?+? icons on the left of the assets structure
    in the middle of the ?View? tab tree, to expand assets hierarchy
    5)Left click on an asset in the assets hierarchy, then right
    click on this same asset, then left click on ?Install/Remove
    Asset? item in the menu that appears
    6)Click the arrow on the right of the ?Asset? field in
    ?Installation Details? area, then click on ?Select Value ? item
    in the menu that appears
    7)Note one of the assets that are displayed, in order to select
    it later on another screen
    8)Click ?Cancel? button
    9)Click the arrow on the right of the ?Asset? field in
    ?Installation Details? area, then click on ?Go To > Assets(CM) ?
    item in the menu that appears
    10)Type in ?Asset? field the asset identifier you noted down
    previously, press ?Enter? key to display its line, and click on
    it to display its page
    11)Click ?Return With Value? link on the top right of the screen
    12)the ?Asset? field in ?Installation Details? area of ?Install
    / Remove? dialog box contains nothing instead of the selected
    asset identifier.
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the Asset (CM) application                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * RETURN WITH VALUE  LINK RETURNS NOTHING, FROM  ASSETS        *
    * (CM)TO ASSET FIELD IN INSTALL/REMOVE DIALOG BOX IN ASSETS    *
    * (CM)                                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Install the interim fix to address this issue                *
    ****************************************************************
    

Problem conclusion

  • Added check which prevented the mbo from being refreshed if the
    same vtree node was selected
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV36469

  • Reported component name

    MX ASSET CONFIG

  • Reported component ID

    5724R4500

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-08

  • Closed date

    2013-04-09

  • Last modified date

    2013-04-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    MX ASSET CONFIG

  • Fixed component ID

    5724R4500

Applicable component levels

  • R711 PSY

       UP



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Document information


More support for:

IBM Maximo Asset Configuration Manager
Config Mgr

Software version:

750

Reference #:

IV36469

Modified date:

2013-04-09

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