IV36439: ADDBUNDLES UE WIA64 OVERWRITES WINNT UE

APAR status

• Closed as fixed if next.

Error description

• Executing the addbundles command to install the Windows Itanium
  (WIA64) OS Agent package into the TEMS Depot will overwrite
  existing the Windows 32-Bit(WINNT) UE package contents.  After
  this overwrite has occurred, distributing the UE package to a
  Windows 32-Bit (WINNT) endpoint will result in an installation
  failure of the UE Component. The failure message that appears
  in the installation states that "the platform is not WIA64".
  
  RECREATE INSTRUCTIONS:
  1. Install ITM 622 FP9 Windows TEMS
  2. Install ITM 622 FP9 OS Agent on Windows 2008 R2
  3. Execute addbundles -i <cd-image>/WINDOWS/Depot -t NT
  4. Execute addbundles -i <cd-image>/WIA64/Depot -t UE
  5. Execute addsystem -n endpoint:NT -t UE
  
  Observe timeout waiting for installation of UE to occur and
  failure message appearing in last line of installation log file
  on endpoint.
  

Local fix

• Two files are available from IBM Support for download:
  
  
  06.22.04.00_WIA64_UE.zip
  
  06.22.04.00_WIA64_UE.tar
  
  
  These are the step to follow.
  
  1. Since the current TEMS Depot has a WIA64 UE  Package which
     has overwritten the WINNT UE package, you will need to run
     the addbundles command again with the WINNT package to
     restore the WINNT UE package in the depot.
  
  tacmd addbundles -i /06.22.04.00_media/WINDOWS/Deploy -t UE
  
  2. Once the WINNT UE package is restored from your CD-Image into
     the TEMS Depot by (1) above, you will need to add the
     06.22.04.00_WIA64_UE package to the TEMS Depot.  This package
     will add the 06.22.04.00 WIA64 UE package to the TEMS Depot
     in the WIA64, not WINNT, directory.
  
    a. Uncompress the file downloaded from EcuRep into a temporary
       directory
  
      (Unix/Linux TEMS)
  
       tar -xvf  06.22.04.00_WIA64_UE.tar
  
      (Windows TEMS)
  
       unzip 06.22.04.00_WIA64_UE.zip
  
    b. Add the uncompressed package to the TEMS Depot.
  
       tacmd addbundles -i <temporary>/WIA64/Deploy
  

Problem summary

• No Tivoli Enterprise Services User Interface Extensions (UE)
  Descriptor file (KNTWIA64.dsc) was generated specifically for
  the Windows Itanium (WIA64) architecture. Rather the Windows
  OS Agent 32-Bit package (KNTWINNT.dsc) Descriptor file  was
  shipped for the
  WIA64 architecture. So when the user attempts to install
  the Windows OS Agent package on a Windows Itanium plaform,
  the installation fails.
  
  In the 06.23.00.00 Release of IBM Tivoli Monitoring, a separate
  Descriptor file
  was created for the WIA64 architecture. In doing so, the WINNT
  architecture binaries no longer overwrite the WIA64 binaries in
  in the Tivoli Enterprise Monitoring Server Depot.
  

Problem conclusion

Temporary fix

• Two files are available from IBM Support for download:
  
  
  06.22.04.00_WIA64_UE.zip
  
  06.22.04.00_WIA64_UE.tar
  
  
  These are the step to follow.
  
  1. Since the current Tivoli Enterprise Monitoring Server
  Depot has the WIA64 UE Package installed, it has already
  overwritten the WINNT UE package in the Depot. You will need
  to run the addbundles command again with the WINNT package to
  restore the WINNT UE package in the depot.
  
  tacmd addbundles -i /06.22.04.00_media/WINDOWS/Deploy -t UE
  
  2. Once the WINNT UE package is restored from your CD-Image into
  the TEMS Depot by (1) above, you will need to add the
  06.22.04.00_WIA64_UE package to the TEMS Depot.  This package
  will add the 06.22.04.00 WIA64 UE package to the TEMS Depot
  in the WIA64, not WINNT, directory.
  
  a. Uncompress the file downloaded from EcuRep into a temporary
  directory
  
  (Unix/Linux TEMS)
  
  tar -xvf  06.22.04.00_WIA64_UE.tar
  
  (Windows TEMS)
  
  unzip 06.22.04.00_WIA64_UE.zip
  
  b. Add the uncompressed package to the TEMS Depot.
  
  tacmd addbundles -i <temporary>/WIA64/Deploy
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R623 PSY

     UP

• R630 PSY

     UP