IV36424: CHANGE HISTORY RESULT ERROR: "ERROR WHILE ACCESSING THE URL: /CDM/CHANGEHISTORY.DO?RUNREPORT=TRUE"

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem description
    Change History Result Error:
    
     Error while accessing the
         url:/cdm/ChangeHistory.do?runReport=true
     Description already called!
    
    STEPS to Reproduce
    
    
      run Data Management Portal
      use 'search' bar in the right top corner to find any CI 'xx'
      select it and then choose  'Change'  --> history changes will
      be seen
    
      Then if  Functions pane, select
       Analytics and Change History, then specify the same CI
      ( like as Inventory Summary\Computer
    Systems\Windows\CCA1IS0004)
      and 'Run Report'
    
    select correct Timeframe (e.g. 12months), then proceed to Run
    Report.
    
    You then will receive
    ----------------------------------------------------------------
      Error while accessing the url:
    /cdm/ChangeHistory.do?runReport=true
      Description already called!
    ----------------------------------------------------------------
    
    Able to reproduce only with IE (not Firefox) and running the
    steps very
    quickly
    

Local fix

  • n/a
    

Problem summary

  • Problem description Change History Result Error: Error while
    accessing the
    url:/cdm/ChangeHistory.do?runReport=true Description already
    called! STEPS to
    Reproduce run Data Management Portal use 'search' bar in the
    right top corner to
    find any CI 'xx' select it and then choose 'Change' --> history
    changes will be
    seen Then if Functions pane, select Analytics and Change
    History, then specify
    the same CI ( like as Inventory Summary\Computer
    Systems\Windows\CCA1IS0004) and
    'Run Report' select correct Timeframe (e.g. 12months), then
    proceed to Run
    Report. You then will receive
    ----------------------------------------------------------------
    Error while
    accessing the url: /cdm/ChangeHistory.do?runReport=true
    Description already
    called!
    ----------------------------------------------------------------
    Able to
    reproduce only with IE (not Firefox) and running the steps very
    quickly
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    packages:
    | Fix Pack | 7.2.1-TIV-ITADDM-FP0005
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV36424

  • Reported component name

    APP DEPENDENCY

  • Reported component ID

    5724N5500

  • Reported release

    721

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-07

  • Closed date

    2013-07-23

  • Last modified date

    2013-07-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    APP DEPENDENCY

  • Fixed component ID

    5724N5500

Applicable component levels

  • R721 PSY

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Document information


More support for:

Tivoli Application Dependency Discovery Manager

Software version:

721

Reference #:

IV36424

Modified date:

2013-07-23

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