IV36065: 7.4 B8 - SVT: VMWARE VIA SNMP - WRONG 'AGENT' DISPLAYED FOR WARMSTART AND COLDSTART TRAPS

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • You need to setup the virtual environment, SNMP, NcKL and
    OMNIbus to run this test
    
    1. To generate the warmStart  -- ssh to esxi, /etc/init.d/hostd
    restart
    2. On the Event List observe the event for the generated trap
    
    3. To generate the coldStart -- reboot the ESXi system
    4. On the Event List observe the event for the generated trap
    
    
    Expected results:
    The trap should come from the combined VMware VMINFO/ENV group
    of alarms.
    
    Actual results:
    Both traps are displaying  "Generic-Unknown"  agent
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of the VMware/OMNIbus SNMP integration who are         *
    * monitoring the ESXi hosts.                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When the ESXi host has performed a cold or warm start the    *
    * resulting event in OMNIbus is displayed as coming from a     *
    * "Generic-Unknown"  agent.                                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade the example VMware rules files to the ones shipped   *
    * with OMNIbus 7.4 fix pack 1.                                 *
    ****************************************************************
    This provides a workaround for the problem. If the ESXi hosts
    send more detailed traps in the future then this workaround can
    be removed.
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
     | fix pack | 7.4.0-TIV-NCOMNIbus-FP0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV36065

  • Reported component name

    NETCOOL/OMNIBUS

  • Reported component ID

    5724O4800

  • Reported release

    740

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-29

  • Closed date

    2013-02-05

  • Last modified date

    2013-02-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NETCOOL/OMNIBUS

  • Fixed component ID

    5724O4800

Applicable component levels

  • R740 PSN

       UP



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Document information


More support for:

Tivoli Netcool/OMNIbus
Netcool/OMNIbus

Software version:

740

Reference #:

IV36065

Modified date:

2013-02-05

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