IV36065: 7.4 B8 - SVT: VMWARE VIA SNMP - WRONG 'AGENT' DISPLAYED FOR WARMSTART AND COLDSTART TRAPS

Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 1, 7.4.0-TIV-NCOMNIbus-FP0001

APAR status

• Closed as program error.

Error description

• You need to setup the virtual environment, SNMP, NcKL and
  OMNIbus to run this test
  
  1. To generate the warmStart  -- ssh to esxi, /etc/init.d/hostd
  restart
  2. On the Event List observe the event for the generated trap
  
  3. To generate the coldStart -- reboot the ESXi system
  4. On the Event List observe the event for the generated trap
  
  
  Expected results:
  The trap should come from the combined VMware VMINFO/ENV group
  of alarms.
  
  Actual results:
  Both traps are displaying  "Generic-Unknown"  agent
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of the VMware/OMNIbus SNMP integration who are         *
  * monitoring the ESXi hosts.                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When the ESXi host has performed a cold or warm start the    *
  * resulting event in OMNIbus is displayed as coming from a     *
  * "Generic-Unknown"  agent.                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade the example VMware rules files to the ones shipped   *
  * with OMNIbus 7.4 fix pack 1.                                 *
  ****************************************************************
  This provides a workaround for the problem. If the ESXi hosts
  send more detailed traps in the future then this workaround can
  be removed.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
   | fix pack | 7.4.0-TIV-NCOMNIbus-FP0001
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NETCOOL/OMNIBUS

• Fixed component ID

  5724O4800

Applicable component levels

• R740 PSN

     UP