IV36058: IF THE OBJECTSERVER WAS RUNNING IN AN UTF-8 LOCALE, A PROBE WOUL D SOMETIMES FAIL TO ESTABLISH CONNECTION TO THE OBJECTSERVER.

Direct links to fixes

APAR status

Closed as program error.

Error description

If the ObjectServer was running in an UTF-8 locale, a probe
would sometimes fail to establish connection to the ObjectServer
and would report error code 1013.

eg.  Error: E-UNK-000-000: Server verification failure. Failure
Code=1013.

Local fix

```
Restart the probe.
```

Problem summary

****************************************************************
* USERS AFFECTED:                                              *
* Users of Netcool/OMNIbus probes where the ObjectServer they  *
* connect to is using UTF-8 character encoding.                *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* Probes occasionally failed to run and logging the following  *
* error:                                                       *
* Error: E-UNK-000-000: Server verification failure. Failure   *
* Code=1013.                                                   *
****************************************************************
* RECOMMENDATION:                                              *
* Apply the maintenance vehicle listed in the Problem          *
* Conclusion.                                                  *
****************************************************************

Problem conclusion

The fix for this APAR is contained in the following maintenance
package:
 | fix pack | 7.4.0-TIV-NCOMNIbus-FP0001

Temporary fix

Comments

APAR Information

APAR number
IV36058
Reported component name
NETCOOL/OMNIBUS
Reported component ID
5724O4800
Reported release
740
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2013-01-29
Closed date
2013-02-12
Last modified date
2013-02-12

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name
NETCOOL/OMNIBUS
Fixed component ID
5724O4800

Applicable component levels

R740 PSY
UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"740","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 February 2013

Tips

IV36058: IF THE OBJECTSERVER WAS RUNNING IN AN UTF-8 LOCALE, A PROBE WOUL D SOMETIMES FAIL TO ESTABLISH CONNECTION TO THE OBJECTSERVER.

Direct links to fixes

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

R740 PSY

Document Information

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