IBM Support

IV36058: IF THE OBJECTSERVER WAS RUNNING IN AN UTF-8 LOCALE, A PROBE WOUL D SOMETIMES FAIL TO ESTABLISH CONNECTION TO THE OBJECTSERVER.

Direct links to fixes

7.4.0-TIV-NCOMNIbus-ZLinux-FP0011
7.4.0-TIV-NCOMNIbus-Windows-FP0011
7.4.0-TIV-NCOMNIbus-Solaris-FP0011
7.4.0-TIV-NCOMNIbus-Linux-FP0011
7.4.0-TIV-NCOMNIbus-AIX-FP0011
7.4.0-TIV-NCOMNIbus-HPUXIA-FP0011
7.4.0-TIV-NCOMNIbus-Windows-FP0010
7.4.0-TIV-NCOMNIbus-Solaris-FP0010
7.4.0-TIV-NCOMNIbus-Linux-FP0010
7.4.0-TIV-NCOMNIbus-ZLinux-FP0010
7.4.0-TIV-NCOMNIbus-HPUXIA-FP0010
7.4.0-TIV-NCOMNIbus-AIX-FP0010
7.4.0-TIV-NCOMNIbus-Windows-FP0009
7.4.0-TIV-NCOMNIbus-ZLinux-FP0009
7.4.0-TIV-NCOMNIbus-Solaris-FP0009
7.4.0-TIV-NCOMNIbus-Linux-FP0009
7.4.0-TIV-NCOMNIbus-HPUXIA-FP0009
7.4.0-TIV-NCOMNIbus-AIX-FP0009
7.4.0-TIV-NCOMNIbus-HPUXIA-FP0008
7.4.0-TIV-NCOMNIbus-Windows-FP0008
7.4.0-TIV-NCOMNIbus-Solaris-FP0008
7.4.0-TIV-NCOMNIbus-Linux-FP0008
7.4.0-TIV-NCOMNIbus-ZLinux-FP0008
7.4.0-TIV-NCOMNIbus-AIX-FP0008
7.4.0-TIV-NCOMNIbus-Windows-FP0007
7.4.0-TIV-NCOMNIbus-Solaris-FP0007
7.4.0-TIV-NCOMNIbus-Linux-FP0007
7.4.0-TIV-NCOMNIbus-ZLinux-FP0007
7.4.0-TIV-NCOMNIbus-HPUXIA-FP0007
7.4.0-TIV-NCOMNIbus-AIX-FP0007
7.4.0-TIV-NCOMNIbus-Windows-FP0006
7.4.0-TIV-NCOMNIbus-Solaris-FP0006
7.4.0-TIV-NCOMNIbus-ZLinux-FP0006
7.4.0-TIV-NCOMNIbus-Linux-FP0006
7.4.0-TIV-NCOMNIbus-HPUXIA-FP0006
7.4.0-TIV-NCOMNIbus-AIX-FP0006
7.4.0-TIV-NCOMNIbus-Linux-FP0005
7.4.0-TIV-NCOMNIbus-Windows-FP0005
7.4.0-TIV-NCOMNIbus-Solaris-FP0005
7.4.0-TIV-NCOMNIbus-ZLinux-FP0005
7.4.0-TIV-NCOMNIbus-HPUXIA-FP0005
7.4.0-TIV-NCOMNIbus-AIX-FP0005
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 1, 7.4.0-TIV-NCOMNIbus-FP0001
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 2, 7.4.0-TIV-NCOMNIbus-FP0002
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 3, 7.4.0-TIV-NCOMNIbus-FP0003
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 4, 7.4.0-TIV-NCOMNIbus-FP0004
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 5, 7.4.0-TIV-NCOMNIbus-FP0005
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 6, 7.4.0-TIV-NCOMNIbus-FP0006
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 8, 7.4.0-TIV-NCOMNIbus-FP0008
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 7, 7.4.0-TIV-NCOMNIbus-FP0007
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 9, 7.4.0-TIV-NCOMNIbus-FP0009
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 10, 7.4.0-TIV-NCOMNIbus-FP0010
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 11, 7.4.0-TIV-NCOMNIbus-FP0011
Tivoli Netcool/OMNIbus 7.4.0 Fix Pack 12, 7.4.0-TIV-NCOMNIbus-FP0012

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • If the ObjectServer was running in an UTF-8 locale, a probe
    would sometimes fail to establish connection to the ObjectServer
    and would report error code 1013.
    
    eg.  Error: E-UNK-000-000: Server verification failure. Failure
    Code=1013.
    

Local fix

  • Restart the probe.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of Netcool/OMNIbus probes where the ObjectServer they  *
    * connect to is using UTF-8 character encoding.                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Probes occasionally failed to run and logging the following  *
    * error:                                                       *
    * Error: E-UNK-000-000: Server verification failure. Failure   *
    * Code=1013.                                                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the maintenance vehicle listed in the Problem          *
    * Conclusion.                                                  *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
     | fix pack | 7.4.0-TIV-NCOMNIbus-FP0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV36058

  • Reported component name

    NETCOOL/OMNIBUS

  • Reported component ID

    5724O4800

  • Reported release

    740

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-01-29

  • Closed date

    2013-02-12

  • Last modified date

    2013-02-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NETCOOL/OMNIBUS

  • Fixed component ID

    5724O4800

Applicable component levels

  • R740 PSY

       UP



Document information

More support for: Tivoli Netcool/OMNIbus
Netcool/OMNIbus

Software version: 740

Reference #: IV36058

Modified date: 12 February 2013