IV36029: UNABLE TO MODIFY SERVER RESOURCE ON TSAM 724: CANNOT SELECT OK BUTTON IN SIMPLESRM UI

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Unable to Modify Resources via the SimpleSRM UI in TSAM 724.
    The "OK" button cannot be selected during Modify Resource of
    server for a Project that was as created from a saved image.
    
    There is a bug introduced in TSAM 724 that did not exist in 722
    (as the problem is easily reproducable on TSAM 724 but not
    reproducable on 722).
    
    Recreate steps on the SimpleSRM (TSAM 724 system):
    1) create a project and a VM
    2) create a server image
    3) create a new project from saved image
    4) Select modify server resource (make changes)
    
    At this point, the OK button cannot be selected (only the cancel
    button can be seletced) and the following message appears at the
    top of the window: "CTJZH2369I:  No mofication"
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of Tivoli Service Automation Manager
    7.2.4.0
    ****************************************************************
    * PROBLEM DESCRIPTION:
    Cannot modify server resources for a VM. Can not modify
    resources if server was created from a saved image.
    ****************************************************************
    * RECOMMENDATION:
    Apply 7.2.4.0-TIV-TSAM-LA0004
    
    For permanent resolution apply Tivoli Service Automation Manager
    7.2.4 Fixpack 1 when available.
    

Problem conclusion

  • This problem may occur if the master image of the virtual server
    has been deleted. The fix makes sure that relevant structures
    are created even if only the saved image remains.
    
    The fix for this APAR is contained in the following maintenance
    packages:
    | fix pack | 7.2.4-TIV-TSAM-FP0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV36029

  • Reported component name

    TSAM (& INSTALL

  • Reported component ID

    5724W7800

  • Reported release

    724

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-29

  • Closed date

    2013-03-08

  • Last modified date

    2013-03-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSAM (& INSTALL

  • Fixed component ID

    5724W7800

Applicable component levels

  • R724 PSY

       UP



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Document information


More support for:

Tivoli Service Automation Manager

Software version:

724

Reference #:

IV36029

Modified date:

2013-03-08

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