IV36001: TASK DURATION OPTION FOR USE TASK TEMPLATE IS NOT POPULATED IN SHIPPING APP.

APAR status

• Closed as fixed if next.

Error description

• Task Dates assignment option list in Service Plan lacks a
  definition for Use Task Template
  

Local fix

• Add definition manually
  

Problem summary

• When creating a Facility Project Template that has Task
  templates and the record is being created through request with a
  Service Plan, we have added a new rule in our Service Plan. When
  Task Assignment Rule equals "Auto-assign to Service Provider"
  the Task Assignment Date Rule will now have "Use Task Template".
  This will allow the Task within a Facility Project to use its
  Task Template to map the dates and not from Service Agreement.
  
  Issue has been resolved with using Facility Project Template
  with Task Templates that was setting dates in the tasks. In our
  Service Plan we have added a new rule to "Use Task Template" for
  Task Assignment Date Rules. Customer was wanting this feature
  and not wanting the dates from the Service Agreement.
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RA10 PSY

     UP