IV36001: TASK DURATION OPTION FOR USE TASK TEMPLATE IS NOT POPULATED IN SHIPPING APP.

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Task Dates assignment option list in Service Plan lacks a
    definition for Use Task Template
    

Local fix

  • Add definition manually
    

Problem summary

  • When creating a Facility Project Template that has Task
    templates and the record is being created through request with a
    Service Plan, we have added a new rule in our Service Plan. When
    Task Assignment Rule equals "Auto-assign to Service Provider"
    the Task Assignment Date Rule will now have "Use Task Template".
    This will allow the Task within a Facility Project to use its
    Task Template to map the dates and not from Service Agreement.
    
    Issue has been resolved with using Facility Project Template
    with Task Templates that was setting dates in the tasks. In our
    Service Plan we have added a new rule to "Use Task Template" for
    Task Assignment Date Rules. Customer was wanting this feature
    and not wanting the dates from the Service Agreement.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV36001

  • Reported component name

    TRI FACILITIES

  • Reported component ID

    5725F25FM

  • Reported release

    A20

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-28

  • Closed date

    2013-01-29

  • Last modified date

    2013-01-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA10 PSY

       UP



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Document information


More support for:

IBM TRIRIGA Facilities Manager
5725F25FM

Software version:

A20

Reference #:

IV36001

Modified date:

2013-01-29

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