IV35936: MIB MANAGER CONSUMES 100% CPU WHILE AND TAKES A LOT OF TIME TO BRING UP MIB/DEVICE ASSOCIATION WINDOW

APAR status

• Closed as program error.

Error description

• MIB Manager (bundled with OMNIbus 7.4 GA) takes a few minutes to
  bring up MIB/Device Association window after clicking on "Create
  Device" button and during this time, UNIX "top" command shows
  MIB Manager using 100% CPU time.
  
  Steps to reproduce:
  1) Start MIB Manager e.g. nco_mibmanager
  2) Under MIB Modules tab, select a module and click on "Create
  Device" button. (Note that the tab may need to be enlarged in
  order to see the button)
  3) Run UNIX "top" command to view the CPU usage
  

Local fix

• As a workaround the customer should edit the file:
  
  $NCHOME/omnibus/platform/<arch>/mibmanager/workspace/enterprises
  .xml
  
  or, if on a 64bit system:
  
  $NCHOME/omnibus/platform/<arch>/mibmanager64/workspace/enterpris
  es.xml
  
  and replace the contents of that file with:
  
   <?xml version="1.0"
  encoding="iso-8859-1"?><EnterpriseList></EnterpriseList>
  
  This will result in the customer having to enter the name of the
  enterprise in the MIB/Device Assoc. window rather than selecting
  from a list but the window should now open instantaneously.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users of the OMNIbus MIB Manager (nco_mibmanager).       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * MIB Manager is slow to populate the Device Association       *
  * window after clicking the Create Device button.              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the maintenance package listed in the Problem          *
  * Conclusion.                                                  *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
       | fix pack | 7.4.0-TIV-NCOMNIbus-FP0002
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NETCOOL/OMNIBUS

• Fixed component ID

  5724O4800

Applicable component levels

• R740 PSN

     UP