IV35936: MIB MANAGER CONSUMES 100% CPU WHILE AND TAKES A LOT OF TIME TO BRING UP MIB/DEVICE ASSOCIATION WINDOW

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APAR status

  • Closed as program error.

Error description

  • MIB Manager (bundled with OMNIbus 7.4 GA) takes a few minutes to
    bring up MIB/Device Association window after clicking on "Create
    Device" button and during this time, UNIX "top" command shows
    MIB Manager using 100% CPU time.
    
    Steps to reproduce:
    1) Start MIB Manager e.g. nco_mibmanager
    2) Under MIB Modules tab, select a module and click on "Create
    Device" button. (Note that the tab may need to be enlarged in
    order to see the button)
    3) Run UNIX "top" command to view the CPU usage
    

Local fix

  • As a workaround the customer should edit the file:
    
    $NCHOME/omnibus/platform/<arch>/mibmanager/workspace/enterprises
    .xml
    
    or, if on a 64bit system:
    
    $NCHOME/omnibus/platform/<arch>/mibmanager64/workspace/enterpris
    es.xml
    
    and replace the contents of that file with:
    
     <?xml version="1.0"
    encoding="iso-8859-1"?><EnterpriseList></EnterpriseList>
    
    This will result in the customer having to enter the name of the
    enterprise in the MIB/Device Assoc. window rather than selecting
    from a list but the window should now open instantaneously.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users of the OMNIbus MIB Manager (nco_mibmanager).       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * MIB Manager is slow to populate the Device Association       *
    * window after clicking the Create Device button.              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the maintenance package listed in the Problem          *
    * Conclusion.                                                  *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
         | fix pack | 7.4.0-TIV-NCOMNIbus-FP0002
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV35936

  • Reported component name

    NETCOOL/OMNIBUS

  • Reported component ID

    5724O4800

  • Reported release

    740

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-29

  • Closed date

    2013-03-29

  • Last modified date

    2013-03-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NETCOOL/OMNIBUS

  • Fixed component ID

    5724O4800

Applicable component levels

  • R740 PSN

       UP



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Document information


More support for:

Tivoli Netcool/OMNIbus
Netcool/OMNIbus

Software version:

740

Reference #:

IV35936

Modified date:

2013-03-29

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