IV35924: THE "CREATE PROJECT" AND "ADD SERVER" SUMMARY PAGES DO NOT DISPLAY VALUES

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • CloudBurst 2.1 running TSAM 7.2.2.2 and TPM 7.2.1.0.
    
    
    The "Create Project" and "Add Server" summary pages do not
    display values.
    
    
    Create project Summary - The "Project Type" field is blank.
    When viewing the summary after the project is completed, the
    field displays "RDP".
    
    
    Add Server Summary - The following fields are showing N/A:
    "Total Server(s)", "Active Server(s)", "Selected Softwares"
    and "Monitoring Agent Installed".
    They are shown correctly in "Create Project"
    summary page.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of Tivoli Service Automation Manager
    7.2.2.2
    ****************************************************************
    * PROBLEM DESCRIPTION:
    SimpleSRM summary page does not shown incorrect values. The
    Create Project offering did not show the project type.
    ****************************************************************
    * RECOMMENDATION:
    Apply 7.2.2.2-TIV-TSAM-LA0022
    
    For permanent resolution apply Tivoli Service Automation Manager
    7.2.4 Fixpack 1 when available.
    

Problem conclusion

  • This APAR is a backport of TSAM 7.2.4.1 functionality to TSAM
    7.2.2.2.
    The Add Server Offering showed N/A for selected software and
    monitoring agent. This was fixed. Also the total servers /
    active servers are no longer shown on Add Server Offering.
    Instead they are shown in project details view.
    
    The fix for this APAR is contained in the following maintenance
    packages:
    | fix pack | 7.2.4-TIV-TSAM-FP0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV35924

  • Reported component name

    TSAM (& INSTALL

  • Reported component ID

    5724W7800

  • Reported release

    722

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-28

  • Closed date

    2013-03-08

  • Last modified date

    2013-03-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSAM (& INSTALL

  • Fixed component ID

    5724W7800

Applicable component levels

  • R724 PSY

       UP



Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Tivoli Service Automation Manager

Software version:

722

Reference #:

IV35924

Modified date:

2013-03-08

Translate my page

Machine Translation

Content navigation