IV35840: PFM PROBE - UNEXPECTED MESSAGE RECEIVED

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APAR status

  • Closed as program error.

Error description

  • The probe sends a request to filter during synchronization and
    is not supported by the PFM
    
    
    This message triggers a disconnect
    
    
    The Probe sends a Message Filter Object before the
    synchronization is complete.
    
    
    Unexpected message received during resync - will disconnect and
    reconnect to PFM server
    
    
    Warning: Unexpected message received
    Warning: Unexpected message received during resync - will
    disconnect and reconnect to PFM server
    
    
    Fix
    
    i. ignore further activity from probe side when it is in
    requesting resync operation
    ii. print debug message "Unexpected message received during
    requesting resync - will ignore"
    

Local fix

  • PTF
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All user affected                                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The probe sending other request after sent the               *
    * synchronization request. Thus receive unexpected message and *
    * shutdown itself                                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Customer should upgrade to probe patch 4_1                   *
    ****************************************************************
    

Problem conclusion

  • The probe stops sending other request after sent the
    synchronization request
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV35840

  • Reported component name

    MARCONI MV36 PF

  • Reported component ID

    5724P17MM

  • Reported release

    100

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-25

  • Closed date

    2013-01-30

  • Last modified date

    2013-01-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MARCONI MV36 PF

  • Fixed component ID

    5724P17MM

Applicable component levels

  • R100 PSN

       UP



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Document information


More support for:

Tivoli Netcool/OMNIbus
Marconi MV36/PFM

Software version:

100

Reference #:

IV35840

Modified date:

2013-01-30

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