IV35776: EMAIL LISTNER EMAILS URL LINKS DO NOT WORK.

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APAR status

  • Closed as program error.

Error description

  • After applying hotfix that containted APAR IV23072, all the html
    is stripped out of formatted emails by the listener. The problem
    is that
    it also removed the needed tags that preserve links for URL's.
    
    It turns the links into plain text and they can no longer be
    launched.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * maximo                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When html is removed from incoming email the anchor tag urls *
    * are not preserved.                                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This is fixed in code. Please upgrade to Release 7.1.1.12.   *
    ****************************************************************
    

Problem conclusion

  • This is fixed in code.<br/>The fix for this APAR is contained in
    the following maintenance package:<br/>     | release\fix pack |
    Interim Fix for Release 7.1.1.12
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV35776

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-23

  • Closed date

    2013-02-02

  • Last modified date

    2013-02-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • maximo
    

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

  • R711 PSY

       UP



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Document information


More support for:

IBM Maximo Asset Management

Software version:

711

Reference #:

IV35776

Modified date:

2013-02-02

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