IV35675: NO DATA IN REPORTER WORKSPACE WHEN TEMS NAME CONTAINS A COLON CHARACTER

APAR status

• Closed as program error.

Error description

• -messages in the Reporter logs:
  (50EED78F.000E-9:metricfactory.cpp,38,"MetricFactory::create")
  Unknown agent: ''
  
  The Collector's managed system name should show the TEMS name
  with a colon in it (e.g. xxxxx102:TU@HTEMSD:CMS)indicating that
  the Reporter is incorrectly parsing the managed system.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: Customers with TEMS that have a colon
  * in its name.
  ****************************************************************
  * PROBLEM DESCRIPTION: No data is reported in the
  * Transaction Reporter workspace because it fails to parse
  * the agent code from a Transaction Collector's managed
  * system name when there is a colon in the TEMS
  * component.
  ****************************************************************
  * RECOMMENDATION: Apply fix pack 2 when available.
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
              | MDVREGR 7.3.0.0-TIV-CAMTT-FP0001
              | fix pack | 7.3.0.0-TIV-CAMTT-FP0002
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITCAM TXN REPOR

• Fixed component ID

  5724S79TR

Applicable component levels

• R730 PSY

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