IV34434: IN WINDOWS OS AGENT A SITUATION ON LOGICAL DISK DOESN'T FIRE.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • In Windows OS Agent doesn't fire a situation on Logical Disk
    that use the field NT_Logical_Disk.Disk_Name where this field is
    a Logical Disk that is replaced with the equivalent letter.
    
    The failing condition is, for example, NT_Logical_Disk.Disk_Name
    == "C:".
    After the agent has retrieved the correct letter for a logical
    disk, as in the message:
    
    "Found drive letter C: for the logical disk: [HarddiskVolume1]"
    
    it is not able to pass correctly this value to the TEMA for
    situation evaluation.
    
    Environment:
    Monitoring Agent for Widnows OS 6.22fp9
    
    Detailed Recreation Procedure:
    To recreate the problem set a situation with the condition
    NT_Logical_Disk.Disk_Name == "C:" where C: corresponds to a
    HarddiskVolume*
    
    Related Files and Output:
     The above messages are visible with the trace settings:
     ERROR (UNIT:knt06 ALL) (UNIT:kdsxo ALL)
    
    Approver: FS
    

Local fix

Problem summary

  • Problem Description: In Windows OS Agent doesn't fire a
        situation on Logical Disk with the field Disk_Name.
    
    Problem/Problem Summary: In Windows OS Agent doesn't fire a
        situation on Logical Disk that use the field
        NT_Logical_Disk.Disk_Name where this field is a Logical
        Disk that is replaced with the equivalent letter.
        Fix/Problem Conclusion: The code was modified to let the
        situation works.
    

Problem conclusion

  • The fix for this APAR will be contained in the following
    maintenance packages:
    
    | InterimFix | 6.2.2.9-TIV-ITM_WIN-IF0002
    | FixPack | 6.2.3-TIV-ITM-FP0004
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV34434

  • Reported component name

    ITM AGENT WINDO

  • Reported component ID

    5724C040W

  • Reported release

    622

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-09

  • Closed date

    2013-01-31

  • Last modified date

    2013-01-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ITM AGENT WINDO

  • Fixed component ID

    5724C040W

Applicable component levels

  • R622 PSY

       UP

  • R623 PSY

       UP

  • R610 PSN

       UP

  • R620 PSN

       UP

  • R621 PSN

       UP



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Document information


More support for:

Tivoli OMEGAMON XE for Distributed Systems

Software version:

622

Reference #:

IV34434

Modified date:

2013-01-31

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