IV34427: TEP LOSES LOGICAL HOSTNAME WHEN TEPS CONFIGURED.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Reconfiguring the TEPS caused the physical hostname instead of
    the logical hostname to be set in the TEP startup files.
    
    RECREATE INSTRUCTIONS:
    1) Install the Portal Server on a clustered server.
    2) Add the following line to the
    $CANDLEHOME/*/cq/original/lnxenv file.
    
    KFW_INTERFACE_cnps_HOST=VIRTUALname
    
     where VIRTUALname is the virtual name of the clustered server.
    3) Configure the Portal Server
    4) Notice that the tep.jnlp file has the physical host name of
    the clustered server where it was configured rather than the
    logical server name.
    5) Edit tep.jnlp and change all occurances of the physical
    server name to be the logical server name.
    6) Configure the Portal Server
    7) Notice that the tep.jnlp file has reverted to the physical
    host name of the clustered server where it was configured rather
    than the logical server name.
    

Local fix

  • Edit tep.jnlp and change all occurances of the physical server
    name to be the logical server name each time after you configure
    the Portal Sever.
    

Problem summary

  • In a clustered environment, the user must define the virtual
    host name for the portal client to reach the portal server.  The
     virtual host name is defined in
    <CANDLEHOME>/<platform>/cq/original/lnxenv using the setting
    KFW_INTERFACE_cnps_HOST=<virtualhostname>.  After upgrading to
    6.23.02.00, this setting is ignored in lieu of the local host
    name.
    

Problem conclusion

  • The code was changed to restore the original behavior that
    respects the virtual host name defined by the user.
    
    The fix for this APAR is included in the following maintenance
    vehicle:
    
       | fix pack | 6.2.3-TIV-ITM-FP0003 |
    
    Note: Search the IBM technical support web site for maintenance
    package availability.
    

Temporary fix

  • After configuring the portal server, edit
    <CANDLEHOME>/<platform>/cw/tep.jnlp and set cnp.http.url.host to
     the desired virtual host name value.
    

Comments

APAR Information

  • APAR number

    IV34427

  • Reported component name

    OMEG DIST INSTA

  • Reported component ID

    5608A41CI

  • Reported release

    623

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-09

  • Closed date

    2013-01-28

  • Last modified date

    2013-05-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    OMEG DIST INSTA

  • Fixed component ID

    5608A41CI

Applicable component levels

  • R623 PSY

       UP



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Document information


More support for:

Tivoli Components
ITM Distributed Installer V6

Software version:

623

Reference #:

IV34427

Modified date:

2013-05-07

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