IV34345: ISAM ESSO V8.2-EPIC HYPERSPACE CRASHES

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APAR status

  • Closed as program error.

Error description

  • Problem:
    
    ISAM ESSO v8.2-EPIC Hyperspace Crashes when a second user tries
    to
    login
    when accessagent is logged off
    
    Environment:  8.2
    EPIC Hyperspace with ESSO
    
    Impact: This is not a production system, but the pilot
    project(for a
    hospital) that
    was supposed to be ready by Nov 19th. Hence the urgency.
    
    Steps leading to the problem:
    Hyperspace Ending
    1) User1 logins in
    2) Taps to secure
    3) May have to repeat steps 1 and 2 a few times, or not
    4) Blank desktop (citrix connection active but no hyperspace)
    must
    reboot
    
    There are custom scripts specific to PHS developed by IBM Dev
    team, and
    may need IBM Dev Team's assistance.
    
    
    Expected behavior:
    EPIC should not crash
    

Local fix

  • 35961
    

Problem summary

  • Fixed a race condition in WinSSOAgent.dll related to sign in
    events.
    

Problem conclusion

  • This will be fixed in LA Ifix 18 and future Access Agent
    Fixpacks.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV34345

  • Reported component name

    SSO ACCESS AGEN

  • Reported component ID

    5724V67AG

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-09

  • Closed date

    2013-02-25

  • Last modified date

    2013-02-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SSO ACCESS AGEN

  • Fixed component ID

    5724V67AG

Applicable component levels

  • R820 PSY

       UP



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Document information


More support for:

IBM Security Access Manager for Enterprise Single Sign-On
Base

Software version:

820

Reference #:

IV34345

Modified date:

2013-02-25

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