IV33961: SOLUTIONS UNDER START CENTER -> FREQUENTLY ASKED QUESTIONS ALL POINT TO THE SAME SOLUTION

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Solutions under Start Center -> Frequently Asked Questions all
    point to the same solution after upgrade to SRM 7.2.1.3.  SCCD
    7.5 has same problem.
    
    Steps to reproduce:
    1. Login to SRM 7.2.1.3 or SCCD 7.5
    2. In Start Center -> Frequently Asked Questions, click
    "Corporate network acount password reset", the solution opens;
    this is correct;
    3. Click Home button, repeat step 2, this time click "How to
    release a software license" or any other solution diff from step
    2, same solution in Step 2 is opened
    

Local fix

  • n/a
    

Problem summary

  • SOLUTIONS UNDER START CENTER -> FREQUENTLY ASKED QUESTIONS ALL
    POINT TO THE SAME SOLUTION
    

Problem conclusion

  • Fix is included in the next product fix pack.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV33961

  • Reported component name

    TIV SERVICE DES

  • Reported component ID

    5724S85D0

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-26

  • Closed date

    2013-01-26

  • Last modified date

    2013-01-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SELF SERVICE

  • Fixed component ID

    5724R46SS

Applicable component levels

  • R711 PSY

       UP

  • R750 PSY

       UP



Document information


More support for:

Maximo Asset Management
Self Service

Software version:

711

Reference #:

IV33961

Modified date:

2013-01-26

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