APAR status
Closed as program error.
Error description
Steps to replicate the issue in Maximo 7.5.0.2 Spatial 7.5.0.0: - Go to Service Requests application - Bring up any Service Request record with Service Address - From Service Address field, click on Detail Menu and select Open Map The problem is: system opens the map of a different Service Address.
Local fix
No workaround has been found.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Maximo Spatial Asset Management 7.5.0, using Service * * Address "Open Map" functionality. * **************************************************************** * PROBLEM DESCRIPTION: * * In any Spatial enabled application with a Service Address * * field, "Open Map" functionality could bring a different * * service address than the selected one. * **************************************************************** * RECOMMENDATION: * * Please install the most recent interim fix. * ****************************************************************
Problem conclusion
For service addresses, the "Open Map" was incorrectly using the field longitude and latitude to load the service address record from database, and depending on their values, the SQL query did't returned any records, causing a NullPointerException error, noticeable in the server logs, and incorrectly bringing to the map the first service address in table. The query was changed to use just te organization, site and address code to load the records and problem was solved.
Temporary fix
Comments
APAR Information
APAR number
IV33925
Reported component name
MAXIMO SPATIAL
Reported component ID
5724T3900
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2012-12-20
Closed date
2013-01-19
Last modified date
2013-01-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SPATIAL
Fixed component ID
5724T3900
Applicable component levels
R750 PSY
UP
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Document Information
Modified date:
19 January 2013