IV33846: NOT AVAILABLE VALUES FOR SHORT TERM PROCESS CPU ATTRIBUTES

IBM Tivoli Monitoring 6.2.3 Fix Pack 5 (6.2.3-TIV-ITM-FP0005)
IBM Tivoli Monitoring 6.2.3 Fix Pack 4 (6.2.3-TIV-ITM-FP0004)

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  
  In klzagent, when running situations for Process Short Term Avg
  CPU
  metrics, the time used to calculate the averages is not properly
  calculated. And the resulting metrics are not available for the
  attributes:
  
  - Process Short Term Avg User CPU (Percent)
  - Process Short Term Avg System CPU (Percent)
  - Process Short Term Avg Busy CPU (Percent)
  
  This is showed in the klzagent trace log, setting the trace at
  level
  ERROR (UNIT:PROC ALL)
  This APAR can be identified because in the trace logs there
  are records such as:
  
  procnorm.cpp,515,"collectMetrics") Seconds elapsed - <0>:<0>
  
  where the Seconds elapsed does not change in time and always
  remains
  <0>:<0>
  

Local fix

Problem summary

• Not available values for short term process cpu attributes
  
  In the Monitoring Agent for Linux OS, when running situations
  for Process Short Term Avg CPU metrics, the time used to
  calculate the averages is not properly calculated and the
  resulting metrics are not available for the attributes: -
  Process Short Term Avg User CPU (Percent) - Process Short Term
  Avg System CPU (Percent) - Process Short Term Avg Busy CPU
  (Percent). The above attributes are available only inside
  situations, therefore the problem is experienced when situations
  on those attributes are started.
  

Problem conclusion

• The code was modified to calculate the proper time.
  
  The fix for this APAR is going to be included in the following
  maintenance vehicle:
    | fix pack | 6.2.3-TIV-ITM-FP0004
    | fix pack | 6.3.0-TIV-ITM-FP0001
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM AGENT LINUX

• Fixed component ID

  5724C04LN

Applicable component levels

• R622 PSY

     UP

• R623 PSY

     UP