IV33846: NOT AVAILABLE VALUES FOR SHORT TERM PROCESS CPU ATTRIBUTES

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    
    In klzagent, when running situations for Process Short Term Avg
    CPU
    metrics, the time used to calculate the averages is not properly
    calculated. And the resulting metrics are not available for the
    attributes:
    
    - Process Short Term Avg User CPU (Percent)
    - Process Short Term Avg System CPU (Percent)
    - Process Short Term Avg Busy CPU (Percent)
    
    This is showed in the klzagent trace log, setting the trace at
    level
    ERROR (UNIT:PROC ALL)
    This APAR can be identified because in the trace logs there
    are records such as:
    
    procnorm.cpp,515,"collectMetrics") Seconds elapsed - <0>:<0>
    
    where the Seconds elapsed does not change in time and always
    remains
    <0>:<0>
    

Local fix

Problem summary

  • Not available values for short term process cpu attributes
    
    In the Monitoring Agent for Linux OS, when running situations
    for Process Short Term Avg CPU metrics, the time used to
    calculate the averages is not properly calculated and the
    resulting metrics are not available for the attributes: -
    Process Short Term Avg User CPU (Percent) - Process Short Term
    Avg System CPU (Percent) - Process Short Term Avg Busy CPU
    (Percent). The above attributes are available only inside
    situations, therefore the problem is experienced when situations
    on those attributes are started.
    

Problem conclusion

  • The code was modified to calculate the proper time.
    
    The fix for this APAR is going to be included in the following
    maintenance vehicle:
      | fix pack | 6.2.3-TIV-ITM-FP0004
      | fix pack | 6.3.0-TIV-ITM-FP0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV33846

  • Reported component name

    ITM AGENT LINUX

  • Reported component ID

    5724C04LN

  • Reported release

    622

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-20

  • Closed date

    2013-01-31

  • Last modified date

    2013-10-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ITM AGENT LINUX

  • Fixed component ID

    5724C04LN

Applicable component levels

  • R622 PSY

       UP

  • R623 PSY

       UP



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Document information


More support for:

Tivoli Components
ITM Agent Linux V6

Software version:

622

Reference #:

IV33846

Modified date:

2013-10-10

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