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IV33712: EMPTY KFWHISTDATA CAUSES DUPLICATE UADVISOR


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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    
    When running multiple TEPS connected to the same HUB and
    importing the TEPS database from a primary TEPS to a "read only"
    TEPS appears to cause duplicate UADVISOR situations on the HUB.
    
    RECREATE INSTRUCTIONS:
    1.  With 2 TEPS connected to the same HUB.
    2.  Run migrate-export to backup the primary TEPS that has no
    KFWHISTDATA table.
    3.  Take the saveexport.sql output from that and use it as input
    to a migrate-import on a secondary "read only" TEPS.
    4.  After completion of the migrate-import, the TEPS database on
    the "read only" TEPS will have an empty KFWHISTDATA table.
    
    It is still unclear how this causes duplicate UADVISOR
    situations, but customer insists this is the result.
    

Local fix

  • Update export.parms to remove the KFWHISDATA table definition.
    
    
    Under the TEPS sqllib directory:
    1) Edit the export.parms file and change all references for
    KFWHISTDATA to KFWHISTDATABAK.
    
    2) Edit the export.parms file changing the two KFWHISTDATA
    entries to KFWHISTDATABAK,
    
    3) Edit the seed-4.sql file changing the one table name entry
    for KFWHISTDATA to KFWHISTDATABAK.
    

Problem summary

  • When running multiple TEPS connected to the same HUB and
    importing the TEPS database from a primary TEPS to a "read only"
    TEPS appears to cause duplicate UADVISOR situations on the HUB.
    

Problem conclusion

  •  DETAILS PENDING
    The fix for this APAR is included in the following maintenance
    vehicle:
    | fix pack | 6.2.3-TIV-ITM-FP0004
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV33712

  • Reported component name

    TEPS

  • Reported component ID

    5724C04PS

  • Reported release

    622

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-18

  • Closed date

    2013-02-28

  • Last modified date

    2013-02-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TEPS

  • Fixed component ID

    5724C04PS

Applicable component levels

  • R622 PSY

       UP

  • R623 PSY

       UP

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Document information

Tivoli Components

ITM Tivoli Enterprise Portal Server V6


Software version:
622


Reference #:
IV33712


Modified date:
2013-02-28

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