IV33590: OWNER AND/OR OWNER GROUP FIELDS POPULATED AUTOMATICALLY ON CHAN RECORD THOUGH INITIALLY EMPTY ON JOB PLAN

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APAR status

  • Closed as user error.

Error description

  • Same as APAR IZ54854 (Issue 09-15960)  which was suppose to be
    fixed in 7.1.1.7. The issue exists on 7.1.1.7
    Customer requires a fix on 7.1.1.7
    
    
    Basic steps to reproduce:
    1. Create a job plan with a task with no owner or owner group
    2. Create a change record, assign an owner, and apply job plan.
    3. Save change record.
    4. Note that the task(s) from the applied job plan is assigned
    to the
    change owner.
    

Local fix

  • n/a
    

Problem summary

Problem conclusion

Temporary fix

Comments

  • <span><span>This works as design per the product designer.  Here
    is what he wrote:<br/>I've read the pmr and this appears to be
    working as designed. In most cases, Maximo copies details from
    parent records to the children that get inserted under them. In
    this case it is a change record that gets tasks inserted under
    it. When the child record's field is null, we usually copy the
    parent's value down. When the child's field has a value we
    usually do not overwrite that value with the value from the
    parent. So, this seems to be working as
    designed.<br/><br/>***However, the client claimed that it used
    to work in 7114 the way they liked but not in 7117. <br/><br/>It
    is working as designed and has worked this way for some time
    now. We just had a hotfix 7114 that 'broke' it. The client saw
    this 'broken' behavior as correct behavior. That was
    unfortunate.<br/></span></span>
    

APAR Information

  • APAR number

    IV33590

  • Reported component name

    MAXIMO TASK MGM

  • Reported component ID

    5724R46T1

  • Reported release

    711

  • Status

    CLOSED USE

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-18

  • Closed date

    2013-02-22

  • Last modified date

    2013-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels



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Document information


More support for:

IBM Maximo Asset Management
Work Order Tracking

Software version:

711

Reference #:

IV33590

Modified date:

2013-02-22

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