APAR status
Closed as program error.
Error description
PROBLEM DESCRIPTION: ==================== Customer has seen the following message on SystemErr log files when logging in as second language on MAM 7.5 environment : [8/13/12 7:58:26:718 PDT] 0000003a SystemErr R psdi.util.MXApplicationException: BMXAA4176E - Attribute APP does not exist. Gather the logs from the <HOME> directory and determine the process or app referencing the invalid attribute. [8/13/12 7:58:26:718 PDT] 0000003a SystemErr R at psdi.mbo.Mbo.getMboValueInfo(Mbo.java:1037) [8/13/12 7:58:26:718 PDT] 0000003a SystemErr R at psdi.mbo.Mbo.getMboValue(Mbo.java:993) [8/13/12 7:58:26:718 PDT] 0000003a SystemErr R at psdi.mbo.Mbo.getString(Mbo.java:1823) [8/13/12 7:58:26:718 PDT] 0000003a SystemErr R at psdi.mbo.MboSet.getString(MboSet.java:5124) [8/13/12 7:58:26:718 PDT] 0000003a SystemErr R at [8/13/12 7:58:26:734 PDT] 0000003a SystemErr R at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) [8/13/12 7:58:26:734 PDT] 0000003a SystemErr R at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) [8/13/12 7:58:26:734 PDT] 0000003a SystemErr R at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHand ler.java :775) [8/13/12 7:58:26:734 PDT] 0000003a SystemErr R at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) [8/13/12 7:58:26:734 PDT] 0000003a SystemErr R at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604) Customer has this message issued on their production environment, test environment and OOB Maxdemo environment. ACTION TAKEN: ============= Steps to replicate: ------------------- 1) Have Maximo configured for having a second language added; 2) Log in into System using second language; 3) Open SystemErr file just after that and you will see a similar error message like this one : BMXAA4176E - Attribute APP does not exist. Gather the logs from the <HOME> directory and determine the process or app referencing the invalid attribute. Environment: ------------ WebSphere Platform 7.0.0.17 [ND 7.0.0.17 cf171115.15] Host Operating System is Windows Server 2003, version 5.2 build 3790 Service Pack 2 Java version = 1.6.0, Java Compiler = j9jit24, Java VM name = IBM J9 VM Connecting to the database at: jdbc:sqlserver://;serverName=SCCDSQL.SMARTECH;databaseName=max71 11;portN umber=1433;integratedSecurity=false;sendStringParametersAsUnicod e=false; selectMethod=cursor; Database product: Microsoft SQL Server Database product version: 10.50.1600 Database driver: Microsoft SQL Server JDBC Driver 2.0 Database driver version: 2.0.1803.100 The server is connecting to database version: V7503-157 Version of Maximo: ------------------ Tivoli's process automation engine 7.5.0.3 Build 20120713-1120 DB Build V7503-157, IBM Maximo Asset Management 7.5.0.3 Build 20120713-1120 DB Build V7503-01, Maximo Everyplace 7.5.0.0 Build 20110307-0030 DB Build V7100-01, IBM Maximo Asset Management Scheduler 7.5.1.0 Build 20120713-1120 DB Build V7510-123
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * All * **************************************************************** * PROBLEM DESCRIPTION: * * BMXAA4176E - ATTRIBUTE APPDOES NOT EXIST * **************************************************************** * RECOMMENDATION: * * Not reproducible in 7.5.0.5 * ****************************************************************
Problem conclusion
Not reproducible in 7.5.0.5
Temporary fix
Comments
APAR Information
APAR number
IV33465
Reported component name
PRODUCT INSTALL
Reported component ID
5724R46IT
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2012-12-14
Closed date
2013-02-01
Last modified date
2013-02-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
PRODUCT INSTALL
Fixed component ID
5724R46IT
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCHPMC","label":"Maximo Install Tool"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
06 September 2022