IV33465: PSDI.UTIL.MXAPPLICATIONEXCEPTION: BMXAA4176E - ATTRIBUTE APP DOES NOT EXIST

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    
    ====================
    
    Customer has seen the following message on SystemErr log files
    when
    logging in as second language on MAM 7.5 environment :
    
    [8/13/12 7:58:26:718 PDT] 0000003a SystemErr     R
    psdi.util.MXApplicationException: BMXAA4176E - Attribute APP
    does not exist. Gather the logs from the <HOME> directory and
    determine the process or app referencing the invalid attribute.
    [8/13/12 7:58:26:718 PDT] 0000003a SystemErr     R  at
    psdi.mbo.Mbo.getMboValueInfo(Mbo.java:1037)
    [8/13/12 7:58:26:718 PDT] 0000003a SystemErr     R  at
    psdi.mbo.Mbo.getMboValue(Mbo.java:993)
    [8/13/12 7:58:26:718 PDT] 0000003a SystemErr     R  at
    psdi.mbo.Mbo.getString(Mbo.java:1823)
    [8/13/12 7:58:26:718 PDT] 0000003a SystemErr     R  at
    psdi.mbo.MboSet.getString(MboSet.java:5124)
    [8/13/12 7:58:26:718 PDT] 0000003a SystemErr     R  at
    
    [8/13/12 7:58:26:734 PDT] 0000003a SystemErr     R  at
    com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
    [8/13/12 7:58:26:734 PDT] 0000003a SystemErr     R  at
    com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
    [8/13/12 7:58:26:734 PDT] 0000003a SystemErr     R  at
    com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHand
    ler.java
    :775)
    [8/13/12 7:58:26:734 PDT] 0000003a SystemErr     R  at
    com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
    [8/13/12 7:58:26:734 PDT] 0000003a SystemErr     R  at
    com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)
    
    Customer has this message issued on their production
    environment, test
    environment and OOB Maxdemo environment.
    
    ACTION TAKEN:
    =============
    
    Steps to replicate:
    -------------------
    
    1) Have Maximo configured for having a second language added;
    
    2) Log in into System using second language;
    
    3) Open SystemErr file just after that and you will see a
    similar error
    message like this one : BMXAA4176E - Attribute APP does not
    exist.
    Gather the logs from the <HOME> directory and determine the
    process or
    app referencing the invalid attribute.
    
    Environment:
    ------------
    
    WebSphere Platform 7.0.0.17 [ND 7.0.0.17 cf171115.15]
    Host Operating System is Windows Server 2003, version 5.2 build
    3790
    Service Pack 2
    Java version = 1.6.0, Java Compiler = j9jit24, Java VM name =
    IBM J9 VM
    
    Connecting to the database at:
    jdbc:sqlserver://;serverName=SCCDSQL.SMARTECH;databaseName=max71
    11;portN
    umber=1433;integratedSecurity=false;sendStringParametersAsUnicod
    e=false;
    selectMethod=cursor;
    
    Database product: Microsoft SQL Server
    Database product version: 10.50.1600
    Database driver: Microsoft SQL Server JDBC Driver 2.0
    Database driver version: 2.0.1803.100
    The server is connecting to database version: V7503-157
    
    Version of Maximo:
    ------------------
    
    Tivoli's process automation engine 7.5.0.3 Build 20120713-1120
    DB Build
    V7503-157,
    IBM Maximo Asset Management 7.5.0.3 Build 20120713-1120 DB Build
    V7503-01,
    Maximo Everyplace 7.5.0.0 Build 20110307-0030 DB Build V7100-01,
    IBM Maximo Asset Management Scheduler 7.5.1.0 Build
    20120713-1120 DB
    Build V7510-123
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * BMXAA4176E - ATTRIBUTE APPDOES NOT EXIST                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Not reproducible in 7.5.0.5                                  *
    ****************************************************************
    

Problem conclusion

  • Not reproducible in 7.5.0.5
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV33465

  • Reported component name

    PRODUCT INSTALL

  • Reported component ID

    5724R46IT

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-14

  • Closed date

    2013-02-01

  • Last modified date

    2013-02-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • MAXIMO
    

Fix information

  • Fixed component name

    PRODUCT INSTALL

  • Fixed component ID

    5724R46IT

Applicable component levels

  • R750 PSY

       UP



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Document information


More support for:

IBM Maximo Asset Management
Maximo Install Tool

Software version:

750

Reference #:

IV33465

Modified date:

2013-02-01

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