IV33140: DATA COLLECTION STOPS WHEN RNCOMDIST_CONCAT.EXP FAILS BECAUSE A RNUSERCONTENTION TEMPLATE IS NOT AVAILABLE ON THE EMS

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APAR status

  • Closed as program error.

Error description

  • The icf_chat.exp when executed on the command line shows an
    error that failed with this sub-command and then exits because
    of it.
    
    
    batchscp.exp: Debug: Spawning scp process : scp -S
    ssh -rq -o  StrictHostKeyChecking=no
    /appdata/dcFiles/concatenatedOM/RnUserContention*20
    12-1204_1800-1830.dat
    /u01/apps/WatchMark/FlexDA/.../sw/rnc/<market>_ems
    batchscp.exp: Debug: 'No such file or directory' received for
    RnUserContention*2012-1204_1800-1830.dat
    
    On the EMS, there could be no RnUserContention template data
    files for a market.
    
    This is why the DA is failing at the bottom of the hour.
    

Local fix

  • Fix is in 18.0.16.8-TIV-PROSPECT-NORCDM-LA0024 available via L2
    Support
    

Problem summary

  • The script RNCOMDIST_CONCAT.EXP aborts the collection from the
    EMS if the RnUserContention template is not on the EMS but is
    listed on the EMSFILELIST.  The customer did not what to have
    different configurations for different markets.
    

Problem conclusion

  • The solution was to perform two separate collections. The
    RnUserContention collection was broken out as a stand alone
    collection depending on whether it was in the EMSFILELIST and
    did not abort when it could not be found and just provided and
    ERROR message in the logs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV33140

  • Reported component name

    PROSPECT

  • Reported component ID

    5724T0500

  • Reported release

    807

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-07

  • Closed date

    2013-03-08

  • Last modified date

    2013-03-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    PROSPECT NORTEL

  • Fixed component ID

    572PNOCDM

Applicable component levels

  • R807 PSY

       UP



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Document information


More support for:

Prospect

Software version:

807

Reference #:

IV33140

Modified date:

2013-03-08

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