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IV32894: FIX PACK CONTINUES TO INSTALL WHEN THE INSTALLATION PATH IS WRONG


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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When I put a wrong installation path for fix pack (install with
    console mode), the installation continues and shows successful.
    Only when I check the log file, then I know the installation is
    failed.
    
    It is different when we install using GUI mode, where there is a
    checking for netcool components on the directory we specified.
    If the directory contains no netcool components, the error
    message will appear.
    
    This can cause misleading info to user when it is showing
    successful but it is not.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All OMNIbus users installing a fix pack.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When installing a fix pack in console mode, if an incorrect  *
    * installation path is given, the install continues and shows  *
    * successful. However, the log shows that the installation     *
    * actually failed.                                             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the maintenance packages listed in the Problem         *
    * Conclusion.                                                  *
    ****************************************************************
    

Problem conclusion

  • The InstallAnywhere configuration has been updated so that there
    is a new panel for the console which is triggered by the invalid
    path. When an invalid FP path is entered the user will now be
    prompted to enter a correct path.
    
    The fix for this APAR is contained in the following maintenance
    packages:
         | fix pack | 7.3.1-TIV-NCOMNIbus-FP0006
         | fix pack | 7.4.0-TIV-NCOMNIbus-FP0001
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV32894

  • Reported component name

    NETCOOL/OMNIBUS

  • Reported component ID

    5724O4800

  • Reported release

    731

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-03

  • Closed date

    2012-12-07

  • Last modified date

    2012-12-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NETCOOL/OMNIBUS

  • Fixed component ID

    5724O4800

Applicable component levels

  • R731 PSN

       UP

  • R740 PSN

       UP

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Document information

Tivoli Netcool/OMNIbus

Netcool/OMNIbus


Software version:
731


Reference #:
IV32894


Modified date:
2012-12-07

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