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IV32747: NCP_POLLER CORE AT SHUTDOWN OF ITNM

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Product: Tivoli Network Manager
    Version: 3.9 FP2
    Component: Poller
    Platform: AIX 7.1
    
    Environment: Network contains devices managed via SNMP v3 and at
    least one SNMP poll policy is active.
    
    Symptoms:  When shutting down the ncp_ processes, typically via
    itnm_stop ncp, a core file is generated for the ncp_poller
    process.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All ITNM 3.9 users                                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When shutting down the ncp_ processes, typically via         *
    * itnm_stop ncp, a core file is generated for the ncp_poller   *
    * process when network contains devices managed via SNMP v3    *
    * and at                                                       *
    * least one SNMP poll policy is active.                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * fix pack | 3.9.0-ITNMIP-FP0004                               *
    ****************************************************************
    

Problem conclusion

  • The SNMPv3 change to the way a static mutex is initialized tp
    prevent the core.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV32747

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    390

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-29

  • Closed date

    2013-09-17

  • Last modified date

    2013-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R390 PSN

       UP

  • R390 PSY

       UP

  • R401 PSN

       UP

  • R401 PSY

       UP

  • R410 PSN

       UP

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Document Information

Modified date:
17 September 2013