IV32418: INFORMIX NCPOLLDATA.KNP_POLL_DATA_COLLECTION.POLLTIME ALWAYS SHOWS NULL ACCESSED BY NCP_OQL SERVICE NCIM

IBM Tivoli Network Manager IP 3.9.0 Fix Pack 3, 3.9.0-TIV-ITNMIP-FP0003

APAR status

• Closed as program error.

Error description

• ncpolldata.knp_poll_data_collection.POLLTIME in informix
  NCIM always
  shows NULL while accessed by ncp_oql service ncim interface
  
  For example:
  -----------------------------------------------
  [root@localhost ~]# ncp_oql -domain NCOMS -service ncim
  -username ncim
  -password <password>
  ncp_oql ( IBM Tivoli Network Manager OQL Interface )
  Copyright (C) 1997 - 2010 By IBM Corporation.  All Rights
  Reserved.  See
  product license for details.
  
  IBM Tivoli Network Manager Version 3.9 (Build 49) created by
  ncpbuild at
  22:06:25 Wed Feb 15 GMT 2012
  
  Connected to INFORMIX DB schema NCIM
  |localhost.localdomain:1.> database itnmpolldata;
  |localhost.localdomain:2.> go
   0 rows(s)
  |localhost.localdomain:1.>
  |localhost.localdomain:2.> select  POLICY_NAME, HOSTNAME IFNAME,
  POLL_TIME from ncpolldata.knp_poll_data_collection where
  IFNAME='Gi5/1';
  |localhost.localdomain:3.> go
  2011-03-06T02:49:50: Warning: W-RIV-002-135: [3085870800t]
  CNcpODBCSth.cc(506) Value does not match a known enumerated
  type. Failed
  to recognise type 1 for data column poll_time
  
  ( 13 record(s) to follow )
  {
          POLICY_NAME='ifInOctets';
          IFNAME='a.b.c.d';
          POLL_TIME=NULL;
  }
  

Local fix

• Use dbaccess to access informix NCIM directly
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All ITNM 3.9 IDS users.                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The field ncpolldata.knp_poll_data_collection.POLLTIME in    *
  * informix NCIM always shows NULL when accessed using ncp_oql  *
  * (service ncim) interface whereas it is correct when using    *
  * dbaccess.                                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * | fix pack | 3.9.0-ITNMIP-FP0003                             *
  * | fix pack | 3.8.0-ITNMIP-FP0007                             *
  ****************************************************************
  

Problem conclusion

• Missing case for SQL type SQL_CHAR results in incorrect parsing
  of SQL results when using ncp_oql to query
  ncpolldata.knp_poll_data_collection : poll_time. Corrected by
  default through DATABASE LOCKING IN ITNM POLLER (APAR=IV26410)
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIV NETWK MGR I

• Fixed component ID

  5724S4500

Applicable component levels

• R390 PSN

     UP

• R390 PSY

     UP