IV31948: DATABASE ERROR NUMBER 1 OCCURS ON FIELD PLUSPTOBEBILLED WHEN RECEIVING MULTI POLINES FOR SAME WORKORDER

APAR status

• Closed as fixed if next.

Error description

• Tested System Information :
  TPAE 7500 / SP 7500
  
  
  steps:
  1. Go to Customers (SP) application
  2. Add a new customer: TEST
  3. Make this customer active
  4. Go to Customers Agreements (SP) application
  5. Add a new agreement TEST
  - Customer: TEST
  6. Add a new Schedule (Price Schedules tab): TEST
  - Applies To: WORKORDER
  - Ranking: 1
  7. Approve the agreement.
  8. Go to Work Order Tracking (SP)
  9. Add a new work order: TEST
  - Customer: TEST
  - from select action menu, choose Apply Customer agreement
  - Approve the work order
  10. Go to PO and create PO with the work order
  - add more than 3 polines on plan tab
  - make sure each poline have same wonum
  - approve po
  11. Go to Receiving then select the po
  12. Click 'select ordered items' then select all polines and
  click ok
  13. Click save button / You will get a BMXAA4211E error
  
  2 polines works fine. This occurs more than 3 lines with same
  wonum.
  

Local fix

• na
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * <span><span>IBM Maximo for Service Providers                 *
  * 7.5.1.1</span></span>                                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  *  WHEN RECEIVING MULTI POLINES FOR SAME WORKORDER             *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * No                                                           *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R750 PSY

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